Amazon Account Manager
Blue Wheel Media
Blue Wheel is a new breed of omni-channel digital commerce agency that services brands from "click to ship." Our integrated approach combines front-end marketing, advertising, and creative services with back-end operational support and fulfillment across direct-to-consumer, eRetail, and marketplace channels.
Our teams help brands grow across today's most important digital commerce platforms by combining deep marketplace expertise with proprietary technology, including our reporting and analytics platform, Companion. As we continue to expand our marketplace practice, we are looking for an experienced Amazon Account Manager to join our team.
The Opportunity
As an Amazon Account Manager, you will serve as the primary strategic partner and main point of contact for a portfolio of Amazon clients. In this role, you will be responsible for managing client relationships, coordinating cross-functional teams, and ensuring the successful execution of marketplace strategies that drive growth for our clients.
This role is highly collaborative and requires strong communication, project management, and strategic thinking skills. While you will work closely with internal specialists across advertising, content, creative, and analytics, you will be responsible for ensuring all initiatives align with client goals and are delivered effectively.
The ideal candidate has strong experience within the Amazon ecosystem and understands how the different components of marketplace success-advertising, content, catalog management, and analytics-work together to drive results.
What You'll Do
Client Leadership & Relationship Management
- Serve as the primary point of contact for a portfolio of Amazon clients, building strong relationships and acting as a trusted advisor on their Amazon strategy
- Lead regular client meetings, including performance reviews, strategic discussions, and quarterly business reviews
- Ensure high levels of client satisfaction through proactive communication, strategic recommendations, and clear performance insights
Strategy & Performance Oversight
- Translate client business goals into actionable strategies across Amazon
- Monitor account performance and identify opportunities to improve sales, visibility, conversion, and profitability
- Proactively audit product catalogs, content, and account structure to identify gaps, inconsistencies, and opportunities; connect cross-functional insights to ensure recommendations are clear, digestible, and actionable for clients
- Provide data-driven insights and recommendations based on performance trends and marketplace dynamics
- Stay informed on updates and best practices across Amazon Seller Central, Vendor Central, and Amazon Advertising
Cross-Functional Collaboration & Account Growth
- Coordinate closely with internal teams across Amazon Advertising, SEO/Content, Creative, and Operations to ensure successful execution of client strategies
- Manage timelines, priorities, and deliverables across multiple accounts while ensuring work is delivered on schedule
- Identify opportunities to expand services and drive incremental growth for client accounts
- Contribute to internal best practices and knowledge sharing across the Amazon team
Who You Are
- A strong communicator who can confidently lead conversations with clients and internal teams
- Highly organized and capable of managing multiple projects and client priorities simultaneously
- A strategic thinker who understands how marketplace levers impact business performance
- Collaborative and comfortable working across multiple teams and stakeholders
- Curious and proactive about evolving marketplace trends and opportunities
Desired Skills & Experience
- 3–5 years of experience in digital commerce, marketplace management, or eCommerce account management
- Hands-on experience working with Amazon Seller Central and Vendor Central (required)
- Experience managing or supporting Amazon Advertising campaigns including Sponsored Products, Sponsored Brands, and DSP
- Previous experience in a client-facing account management role, ideally within an agency or marketplace consulting environment
- Strong understanding of the Amazon ecosystem including catalog management, retail readiness, advertising strategy, and performance analytics
- Proactive and detail-oriented, with a strong ability to connect the dots across catalog, content, and performance data to deliver cohesive, actionable insights
- Proven ability to manage multiple clients and projects simultaneously in a fast-paced environment
- Strong project management and organizational skills
- Ability to analyze performance data and translate insights into actionable recommendations
- Excellent communication and presentation skills
- Experience managing budgets, forecasts, and performance reporting preferred
- Proficiency in Microsoft Excel, PowerPoint and Canva
- Bachelor's degree in Marketing, Business, Communications, or a related field preferred
- Agency or consulting experience is strongly preferred
Blue Wheel operates and hires in the following states: CT, FL, ID, IL, KS, MI, MN, NJ, NY, OR, PA, TN, TX, and WA