Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.
Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things.
Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.
Performance matters. We take pride in it. We own it. We show up for one another and for our communities.
Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together.
JOB DESCRIPTION:
Operations Analyst
Remote (Eastern/Central time)
We are unfortunately unable to provide visa sponsorship now or in the future.
The Operations Analytics Analyst will support the analysis, reporting, and monitoring of operational performance across the Take 5 Oil Change network, primary focus on increasing sales/profits and volume across the Take 5 Oil Change network. Reporting to the Manager, Operations Analytics, this role will work closely with Operations leaders and cross-functional partners to transform transactional and operational data into actionable insights.
This is a highly hands-on role ideal for an analyst who enjoys digging into data, building analyses and contributing to operational decisions that have a direct impact on field performance.
Partner with Operations leadership and cross-functional stakeholders to translate business questions into analytical frameworks and actionable insights
Lead complex analyses to identify operational opportunities, quantify impact, and guide strategic decision-making
Execute standardized reporting package to pin-point, monitor and optimize shop operations
Develop and present clear, compelling analytical narratives to operations leadership that drive alignment and action
Collaborate with Regional and District Managers to prioritize initiatives aligned to data-driven conclusions that improve cars per day
Provide real-time analytical support through dashboards, data visualizations, and ad-hoc reporting
Support ongoing KPI reporting and operational performance tracking
Identify business trends and key drivers impacting operational performance
Support the development, execution, and measurement of system-wide operational changes
Bachelor’s degree in a relevant field
1-2 years of internship and/or professional experience in business/operations analytics or commensurate experience
Strong Excel skills, including advanced formulas and data analysis using large datasets
Working knowledge of SQL for querying relational databases
Exposure to operations-focused environments preferred
Experience building reports, dashboards, and data visualizations
Strong analytical and problem-solving skills with attention to detail
Ability to communicate insights clearly and effectively
Strong organizational and time-management skills
Self-motivated and comfortable working in a fast-paced environment
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
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Position Location:
North CarolinaCompensation Range:
$61,700.00 - $110,300.00Compensation Frequency:
AnnualBase pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com
Get early access to 50% of your earned wages at any time through our myFlexPay program.