AR Collections Specialist [Offshore]

Job Overview:

We are looking for a highly organized AR Collections Specialist to manage and resolve payment-related issues efficiently. This role involves investigating financial discrepancies, validating commission payments, handling disputes, and coordinating with internal teams to ensure smooth payment processing.

Key Responsibilities:

• Find contacts (e-mails/phone numbers) for suppliers.
• Identify and resolve payment-related issues, including disputes, short payments, and missing payments.
• Investigate payment applications using Onyx, TACS, check and wire transfer records.
• Validate commission payments with the Supplier Portal on a weekly basis.
• Handle disputed amounts by verifying records in Retool, making necessary invoice adjustments, and providing updates.
• Address duplicate bookings by coordinating with the bookings team.
• Contact suppliers' finance departments via phone or email.
• Researching contact details using Intercom, Internet, Retool Supplier Management or other internal and external resources.
• Update the tracking sheet with contact attempts and outcomes.
• Manage invoice-related tasks using available resources such as Retool links and Intercom emails.

Qualifications:

• Strong analytical and problem-solving skills.
• Experience working with payment processing systems such as Onyx, TACS, and wire transfers is a plus.
• Familiarity with financial reconciliation, invoice adjustments, and supplier management.
• Excellent communication and coordination skills.
• Ability to work independently and manage multiple tasks efficiently.
• Able to work during Eastern Timezone business hours (United States).
• Detail-oriented with the ability to manage multiple tasks and priorities.
• Ability to research and validate financial data across multiple sources.
• Maintain organized records and update the checklist regularly.
• Ensure streamlined documentation and communication for seamless operations.
• Proficient in Microsoft Excel and Google Sheets.

Additional Job Requirements:

• 2 years+ work experience
• Accounts receivable and/or finance experience in the travel industry is highly preferred
• Strong verbal and written English 
• Independent full-time remote contractor position with an initial hourly rate of $8, based on experience.
• The contractor must provide their own equipment, including a computer and strong internet connection.
• Open to co-working sessions (co-working space is located at General Mariano Alvarez, Cavite) and attend team meet-ups.

Compensation:

• Independent full-time remote contractor position with an initial hourly rate of $8, based on experience.