Co-operators is a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society. The Associate Data & Reporting Analyst will enhance and maintain ongoing operational tasks, design and deliver data and reporting solutions, and communicate findings to colleagues and management to drive operational efficiency.
Responsibilities
- Execute regularly scheduled operational and BAU tasks and processes
- Develop and/or update data and reporting process documentation
- Monitor, document and respond to ad-hoc and support requests and ensure the issue and resolution are accurate, complete and to the client’s satisfaction
- Conduct thorough testing and reconciliation practices on data and metrics
- Support in the development of new data and reporting workflows with guidance from senior peers
- Able to work with stakeholders to gather and document requirements for Data, Dashboard, and reporting needs
Skills
- Experience with descriptive analytics tools and languages (PowerBI, Excel, SQL, SAS, Python, R, etc)
- Post-secondary education
- Strong communication skills
- Strong time management skills
- Strong problem solving skills
- Attention to detail skills
- General P&C knowledge, specifically for home/property insurance
- General knowledge of business operations tools (SalesForce, PolicyCentre, ClaimCentre, BillingCentre)
Benefits
- Training and development opportunities to grow your career.
- Flexible work options to support personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Volunteer opportunities to give back to your community
Company Overview
As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. It was founded in 1945, and is headquartered in Guelph, Ontario, CA, with a workforce of 5001-10000 employees. Its website is http://www.cooperators.ca/.