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Posted May 4, 2026

Benefits Specialist

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Why is Health Advocate a great place to work? For starters, Health Advocate employees enjoy helping people every single day. Employees are given the training they need to do their jobs well, and they work with supervisors and staff who are supportive and friendly. Employees have room to grow, and many of Health Advocate's supervisors are promoted from within the company.  Join our award winning team!

2025:

2024:

As part of Teleperformance in the US, we were also named #95 in the 2024 ‘Fortune 100 Best Companies to Work For®’ in the USA by Great Places to Work (GPTW®)

Join Us as a Benefits Specialist (fully remote)

Make a difference. Simplify healthcare. Empower members.

At Health Advocate, we’re on a mission to make healthcare easier to understand and easier to use. As a Benefits Specialist, you’ll become a trusted guide for members who are navigating benefit choices, open enrollment decisions, and plan questions. Your expertise—and your empathy—will help people make informed decisions with confidence.

If you enjoy problem-solving, love helping others, and want to grow your career in benefits and healthcare, this fully remote position could be the perfect fit.

What You’ll Do: Your Roadmap to Impact 

In this role, you’ll support members by:

Helping Members Understand Their Benefits

Guiding Open Enrollment & Life Event Decisions

Providing Expert Navigation Across Coverage Types

Solving Benefit Issues with Care & Accuracy

Delivering Outstanding Member Experiences

Who You Are: The Advocate We’re Looking For:

A Clear Communicator & Compassionate Problem Solver

You're a great fit if you have:

Experience That Makes a Difference

Strong Communication & Listening Skills

Technical & Organizational Skills

A Heart for Service

Why Health Advocate? 

At Health Advocate, we don’t just support our members—we support you. Here’s what you’ll get: 

✅ Work from home opportunity

✅ Comprehensive Training & Equipment: We set you up for success with thorough onboarding, ongoing development, and all necessary work equipment. 

✅ Competitive Pay: We offer a starting hourly rate of $17.50.

✅ Comprehensive Benefits: Enjoy robust medical, dental, and vision coverage, 401(k) with company match, PTO, and professional development opportunities.

✅ A Culture of Purpose & Impact: You’ll be part of a team that values empathy, innovation, and a shared mission to simplify healthcare for all. 

✅ Career Growth & Development: Whether you’re starting fresh or looking to expand your expertise, we provide mentorship, training, and growth opportunities to help you advance. 

This is more than a job—it’s a chance to guide people through some of their most important and personal decisions.

Your Next Move 

Ready to help people navigate their health benefits with confidence?

If you’re passionate about supporting others and want to grow your career in healthcare and benefits, we’d love to meet you.

Apply today to join Health Advocate as a fully remote Benefits Specialist.

Physical Requirements:
This position is primarily sedentary, requiring prolonged sitting while performing administrative tasks. The role involves extensive use of a computer for typing, mouse navigation, and reading information on a screen for extended periods. Frequent phone use is required for communication with team members, clients, or external parties. Essential physical functions include fingering, grasping, pulling hand-over-hand, and repetitive motions necessary for navigating software, entering data, and interacting with electronic documents.

Mental and Cognitive Requirements:
The role requires strong concentration, attention to detail, and the ability to complete tasks accurately. Critical thinking and problem-solving skills are essential to address issues that may arise in day-to-day duties. Effective verbal and written communication skills are needed for responding to inquiries and collaborating with others.

Work Environment:
This position is fully remote and requires a home office environment with appropriate lighting, a computer, and phone access. The workspace should be free from distractions to ensure effective focus and productivity during work hours.

Company Overview

Health Advocate is the nation’s leading provider of health advocacy, navigation, well-being and integrated benefits programs. For 20 years, Health Advocate has provided expert support to help our members navigate the complexities of healthcare and achieve the best possible health and well-being. Our solutions leverage a unique combination of best-in-class, personalized support with powerful predictive data analytics and a proprietary technology platform to address nearly every clinical, administrative, wellness or behavioral health need. Whether facing common issues or an unprecedented challenge like COVID-19, our team of highly trained, compassionate experts work together to go above and beyond expectations, making healthcare easier for our members and ensuring they get the care they need.

Learn more

Health Advocate https://www.healthadvocate.com/site/

Facebook https://www.facebook.com/healthadvocateinc/

Video https://vimeo.com/386733264/eb447da080

Awards:

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2020:

VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION


The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)

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