GEICO is a renowned insurance company that values diversity and inclusion in the workplace. They are seeking a Bilingual Claims Service Specialist to provide excellent customer service while handling insurance claims in both English and Spanish, ensuring customer satisfaction and support.
Responsibilities
- Provide outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
- Learn and expand knowledge of the insurance industry and the company
- Work comfortably and grow in a fast-paced, high-volume call center environment
Skills
- Excellent verbal and written communication skills in English and Spanish
- Minimum 12+ months of relevant customer service and/or insurance claims experience
- Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
- Solid computer multitasking skills
- Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
- Ability to work comfortably and grow in a fast-paced, high-volume call center environment
- Eagerness to explore new skills and openness to different career path
- Minimum of high school diploma or equivalent, college degree or currently pursuing preferred
- An associate's degree or higher (preferred)
- Active Adjusters insurance license (preferred)
Benefits
- 10% additional differential for bilingual skillset
- $1,500 sign-on bonus
Company Overview
GEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway. It was founded in 1936, and is headquartered in Chase, Maryland, USA, with a workforce of 10001+ employees. Its website is http://www.geico.com.Company H1B Sponsorship
GEICO has a track record of offering H1B sponsorships, with 128 in 2025, 277 in 2024, 338 in 2023, 212 in 2022, 148 in 2021, 205 in 2020. Please note that this does not guarantee sponsorship for this specific role.