AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to various agricultural sectors. They are seeking a Business Analyst to assist business teams with requirements gathering, process evaluation, and implementation of solutions to meet strategic objectives.
Responsibilities
- Work with business teams to develop, clearly articulate, and document business requirements that align with intended business outcomes. Receive guidance on new projects and assignments
- Participate in business process improvement, solution design, building, and testing sessions to ensure options are fully explored and results meet expectations
- Assist in researching and drafting business case recommendations (supported by cost/benefit analysis) for achieving business outcomes
- Assist in implementing business process and/or technical solutions that improve organizational efficiencies and customer experience across all business areas
- Perform post-implementation analysis to measure adoption of new processes and technologies to identify potential gaps; coordinate follow up actions with appropriate teams
- Participate in journey mapping sessions to identify personas and journeys; create professional artifacts including opportunities for management review and action
- May spend approximately 20% of time in a project management capacity to coordinate work for specific project areas or small projects
- Ensure work is completed in accordance with AgWest’s project management and business analysis methodologies and meet all product development IT general control requirements
- Maintain up-to-date information in project portfolio systems; generate and distribute timely reports
- Assist in facilitating the Innovation Station process by obtaining additional information on requests to help determine next steps
- Support monthly calls to staff detailing changes by drafting materials and assisting with facilitation as needed
- Other duties as assigned
Skills
- Bachelor's degree in business, accounting, information systems, computer science, or related field, or an equivalent combination of education and experience
- Generally requires at least one year of business analysis or related experience, ideally in financial institution operations
- Understanding of business case preparation and business requirement elicitation techniques
- Ability to learn and develop business analysis skills, incorporating guidance provided on new tasks and assignments
- Understanding of basic business analysis and project management concepts
- Ability to plan, prioritize, organize and control assigned activities
- Demonstrated skills in Microsoft Office tools including Outlook, Word, Excel, and PowerPoint
Benefits
- Medical, dental, and vision insurance
- Basic term life and AD&D insurance (fully paid for by the company)
- Paid days off annually: 15 vacation*, 15 sick, 12 holidays and 3 volunteer
- 401(k) plan (6% match plus 3% employer contribution)
- Employee Assistance Program
- Wellness Program
- Jeans are welcome at work every day at AgWest!
Company Overview
AgWest Farm Credit provides agricultural lender and crop insurance services to farmers, ranchers, and timber harvesters. It was founded in 1916, and is headquartered in Spokane, Washington, USA, with a workforce of 1001-5000 employees. Its website is https://agwestfc.com.