Business Operations Manager - LATAM

At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description:

Job Title: Business Operations Manager

Job Summary: 

Responsible for the financial, accounting, administrative, and governance management of Epiq’s operations in Brazil and Latin America, ensuring regulatory compliance, financial strength, operational efficiency, and strategic support to the business, in alignment with the company’s global guidelines.

Key Responsibilities:

Financial Strategy

• Develop and implement the local financial strategy aligned with global guidelines.
• Support strategic decision‑making, including investments, and acquisitions.
• Assess the financial feasibility of projects and initiatives.
• Advise the Managing Director on financial matters.

Financial Planning & Analysis (FP&A)

• Lead the annual local budgeting and forecasting processes.
• Develop financial projections.
• Monitor financial performance and analyze variances.
• Build financial models and perform scenario analysis.

Accounting & Financial Reporting

• Review the accurate and timely preparation of financial statements.
• Ensure compliance with applicable accounting standards.
• Present financial results to corporate headquarters.
• Ensure the integrity and reliability of financial information.

Cash Management & Treasury

• Manage cash flow and working capital.
• Optimize the capital structure.
• Manage relationships with financial institutions.
• Ensure adequate liquidity for operations.
• Analyze potential financial investments to preserve liquidity and generate returns on excess cash.
• Issue invoices in accordance with contractual terms and service measurements, meeting contractual deadlines.
• Ensure correct application of taxes and commercial terms.
• Validate billing information with operational teams.

Accounts Receivable

• Monitor accounts receivable balances and manage customer aging.
• Perform reconciliations related to collections.
• Follow up with clients regarding outstanding receivables.
• Investigate and resolve payment discrepancies.
• Prepare delinquency reports and performance indicators.

Accounts Payable

• Process vendor invoices.
• Schedule payments.
• Reconcile accounts payable with the general ledger.
• Ensure timely payments.
• Prepare reports and performance indicators.
• Manage corporate documentation, including corporate acts, registrations, and legal obligations.
• Interface with external advisors and regulatory stakeholders.
• Review and support negotiations of client and vendor contracts, assessing financial, legal, commercial, and regulatory risks.
• Monitor contract terms, renewals, and adjustments.

Human Resources

• Act on key Human Resources matters, including support for benefits management, labor relations, and sensitive personnel issues.
• Oversee personnel costs, ensuring legal compliance and proper application of collective bargaining agreements and internal policies.
• Participate in the Commercial Committee, supporting client approach strategies and market initiatives.
• Manage Epiq’s registration as a vendor with clients, ensuring compliance with administrative, financial, and compliance requirements.
• Participate in the review of Compliance Advisory proposals and projects, ensuring adherence to methodological standards.

Requirements

• Education: Bachelor’s degree in Economics, Finance, Accounting, or related field.
• Experience: 15+ years of progressive experience in finance and/or accounting
• Minimum 5 years in a senior leadership role
• FP&A
• Budgeting and forecasting
• Treasury and cashflow management
• Internal controls and risk management
• Billing
• Accounts Receivable
• Accounts Payable
• Corporate Governance
• Contract management
• Strategic thinking
• Decision-making
• Strong business acumen
• Stakeholder management
• Team leadership and development
• Certifications: CPA, CFA or equivalent preferred.
• Physical Requirements: Ability to perform tasks requiring travel and on-site presence.

Epiq Leadership Compass

Builds Talented Teams

Builds and develops inclusive, high-performing teams aligned to strategic goals for exceptional talent and business results.

• Focus on employee engagement

• Build a strong talent pipeline

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust-based partnerships

• Nurture long-term relationships

• Remove collaboration barriers

• Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy-in

• Align communication with organizational goals

• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

• Use data to identify improvement opportunities

• Make informed decisions

• Align team goals with boarder strategy

• Empower teams to manage their own goals

• Translate vision into clear priorities

• Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

• Improve workflows for team efficiency

• Use clear documentation and expectations

• Resolve issues quickly using data and feedback

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.