Conference Planner

Gartner is a leading research and advisory company guiding enterprise leaders. The Conference Planner is responsible for managing bookings for One-on-One meetings with Gartner Experts, ensuring an exceptional experience for attendees, and collaborating with various teams to maintain an efficient scheduling system.

Responsibilities

• Ensure an exceptional experience for all conference attendees having a One-on-One meeting with an Expert
• Set up the online One-on-One scheduling system for each conference, working with the program management team and content team to ensure the agenda is up to date
• Continuous capacity planning, ensuring expert resource is utilized effectively
• Work with the operations team on space requirements
• Manage team mailboxes ensuring all internal and external queries have been answered in a timely manner
• Partner with Research to confirm all One-on-One bookings are well aligned
• Manage all team meeting inquiries
• Travel to in person conferences and manage the scheduling desk and check-ins for all meetings
• Manage set up and monitor/support attendees during virtual conference days via the mailbox and live chat tool
• Point person for Expert care pre-conference and on site
• Build productive relationships with internal and external clients, helping to support and train Gartner associates on the scheduling system
• Effectively communicate, collaborate, and maintain relationships with clients and team participants
• Adhere to expense management practices
• Help in the production of the Expert bio brochure which is shared with Marketing and Communications pre-conference and distributed at the conference
• Complete all post conference analysis of the One-on-One meetings

Skills

• Bachelor's degree, preferred
• Experience working in a corporate environment
• Ability to manage multiple tasks simultaneously and prioritize workload
• Strong client focused, customer service skills
• Team player – reliable and accountable
• High sense of urgency
• Strong oral and written communication skills
• Strong organizational skills
• Ability to work issues through to resolution
• Attention to detail
• Proactive
• Decisive
• Communicative and collaborative
• Fully competent in Microsoft Office, specifically excel
• Competent Project Manager
• Approximately 10-15% travel to client meetings and events is required

Benefits

• Generous PTO
• A 401k match up to $7,200 per year
• The opportunity to purchase company stock at a discount

Company Overview

Company H1B Sponsorship