About the role:
Darwin Homes is seeking a meticulous and process-oriented Construction Quality Control Associate to join our Turn Construction department. In this role, you will own the post-dispatch quality lane ensuring that every turn meets our rent-ready standards before a resident moves in. You will manage change-order visibility, coordinate final inspections, review proof-of-work submissions, and drive swift resolution of failed rent-ready inspections (RRIs). This role sits at the intersection of construction quality, vendor accountability, and leasing outcomes, and requires someone who takes ownership seriously and operates with urgency.
What you'll do:
- Own the post-dispatch stage of every turn, ensuring quality control checkpoints are completed accurately and on schedule.
- Receive and track all change-order submissions, assessing downstream schedule impact and communicating risks to the Senior Manager and Quality Control Manager in real time.
- Coordinate with the Quality Control Manager to determine final inspection readiness, ensuring no turn is submitted for inspection prematurely.
- Conduct proof-of-work reviews for completed turns, verifying that vendor-submitted documentation aligns with the approved scope prior to inspection scheduling.
- Manage all final inspection outcomes — categorizing results as Straight Pass, Pass With Punch, or Failed RRI — and drive appropriate follow-through for each.
- Ensure Failed RRIs are resolved and re-inspected within 5 business days of notification, escalating unresolved items to the Senior Manager at day 3.
- Track and report Pass With Punch cure timelines, holding vendors accountable to 24-hour completion targets.
- Maintain accurate and current records in the turn management system (SuiteSpot) for all QC activity, inspection outcomes, and punch list statuses.
- Collaborate cross-functionally with the Leasing team to communicate turn status and anticipated rent-ready dates.
- Identify recurring quality failure patterns and contribute to vendor feedback and improvement processes.
Requirements:
- 2–3 years of experience in construction quality control, property management operations, or a related field.
- Solid understanding of residential construction standards, including what constitutes rent-ready condition across key trade categories.
- Ability to review and interpret proof-of-work documentation, scope completions, and vendor-submitted photos against approved standards.
- Strong organizational skills with the ability to manage multiple active turns simultaneously at various stages of the QC process.
- Clear and professional communication skills for vendor coordination, internal escalation, and cross-functional collaboration with Leasing.
- Urgency-driven mindset with a strong sense of accountability for inspection timelines and move-in readiness.
- Proficiency in construction or property management platforms (SuiteSpot experience a plus).
Preferred Qualifications:
- Prior experience managing rent-ready inspection workflows or coordinating with third-party inspection vendors.
- Familiarity with SFR turn operations, including dispatch stages, change-order processes, and leasing-driven urgency.
- Experience with proof-of-work review processes, including photo documentation standards and punch list management.
- Background in vendor accountability, performance tracking, or quality assurance in a construction or maintenance context.
Accommodation: Darwin Homes, Inc & Adoor Property Management Inc is committed to providing reasonable accommodations for qualified individuals with disabilities and ensuring accessibility in the workplace. If you require accommodation due to a disability to perform the essential functions of the job, please inform us at the time of application.
Darwin Homes, Inc & Adoor Property Management Inc is an equal opportunity employer and makes employment decisions based on merit. We prohibit discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, or any other characteristic protected by applicable laws. Darwin Homes, Inc complies with all applicable federal, state, and local laws regarding equal employment opportunity and strives to create a diverse and inclusive work environment for all employees.