Core Ops Data Integrity Reviewer (QC)

Capital One is a leading financial services company, and they are seeking a Core Ops Data Integrity Reviewer to support their Data Integrity team. The role involves validating commercial loan documentation, ensuring data accuracy, and collaborating with various stakeholders to minimize operational risk and maintain audit readiness.

Responsibilities

• Review and interpret complex commercial loan documentation to validate accuracy of system bookings within ACBS
• Ensure loan data aligns with executed credit agreements, identifying discrepancies and driving resolution with closing and booking partners
• Serve as a control function to minimize risk by ensuring data integrity and audit readiness across all deal types (bi-lateral, member, syndication)
• Partner cross-functionally with closing, servicing, and offshore teams to ensure consistent execution and adherence to established processes
• Demonstrate strong knowledge of commercial loan products, deal structures, and booking requirements, while continuously building expertise in evolving processes and systems
• Apply sound judgment to balance risk, regulatory requirements, and operational efficiency when reviewing and making decisions
• Identify, escalate, and help resolve data or process issues, leveraging insights to prevent recurring errors and improve upstream quality
• Contribute to the design, enhancement, and execution of controls that strengthen data integrity and reduce operational risk
• Adapt quickly to changes in priorities, processes, and systems, supporting ongoing transformation initiatives across Core Ops
• Maintain a high standard of accuracy and accountability, with a focus on delivering a strong customer and partner experience
• Leverage data and trends identified through reviews to provide insights and recommendations that improve process quality and reduce defects
• Communicate findings clearly and concisely to stakeholders, effectively influencing resolution and promoting adherence to best practices

Skills

• High School Diploma, GED or equivalent certification
• At least 1 year of experience in Commercial Loan Closing or Commercial Loan Servicing
• At least 1 year of experience with Microsoft Office (Outlook, Excel, Word, PowerPoint) or Google Suite (Sheets, Slides, Docs)
• Must be within 50 miles driving distance from our Capital One hub locations in Richmond, VA
• A secure home office environment that is free from background noise and distractions
• A reliable private internet connection that is not supplied by using cellular data (hot spot)
• Internet service download speeds must be at least 5 mbps, with 10+ mbps preferred
• Sustained ability to maintain latency less than 250 ms in voice calls is required
• Hard wired connectivity is preferred, any use of wireless connectivity must be Private (non-public) and password protected through WPA2-PSK (AES) encryption
• A private network is password protected where you have ownership or line of sight to every device on the network
• Bachelor's Degree or military experience
• 2+ years of systems experience in ACBS
• 2+ years of systems experience in Salesforce
• 2+ years of experience with Microsoft Office (Outlook, Excel, Word, PowerPoint) or Google Suite (Sheets, Slides, Docs)
• 2+ years of Agent Syndication Loan Closing or Agent Syndication Loan Servicing experience
• 2+ years of experience in Commercial Banking Operations

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

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