Darkroom is the leading next-generation growth marketing firm engineering the brands of tomorrow. Founded in 2017, we set out to redefine what a modern agency could be, by replacing the inertia of legacy advertising behemoths with a model built for speed, intelligence, and measurable impact.
At our core, Darkroom is a human services company powered by Shadow, a universal AI commerce layer that integrates executive-level strategy with proprietary agentic technology. This fusion enables our teams to deliver outsized returns by enhancing creative output, operational efficiency, and revenue generation across every stage of the customer journey.
Our track record speaks for itself: billions in attributable revenue driven across e-commerce marketplaces, media networks, DTC ecosystems, and social commerce platforms. Every engagement feeds into our proprietary data infrastructure, enabling a continuous feedback loop that accelerates growth, improves margins, and compounds results across our client portfolio.
What began as a boutique design studio has evolved into one of the fastest-growing private companies in America (Inc. 5000) and among the most effective performance media agencies of the 2020s (Varos). Our founders were recognized by Forbes 30 Under 30 for advancing the intersection of technology, marketing, and advertising, cementing Darkroom’s role as a defining player in the future of media innovation.
Darkroom is hiring a Creator Associate to support execution across our creator and UGC programs, with a required focus on TikTok Shop. This role supports the Creator Team in activating creators, managing campaign logistics, maintaining CRM systems, and ensuring creator output drives performance across TikTok Shop, paid UGC, and social commerce initiatives.
You’ll work closely with the Director of Creator, Creator Leads, and Account teams to help scale creator programs efficiently while maintaining a strong creator experience and high content quality.
This role operates primarily on EST hours (9 AM–5 PM EST)
Support day-to-day execution of TikTok Shop creator and affiliate campaigns, including sourcing top creators, sending target invites, and content tracking.
Assist with UGC creator sourcing and management for paid social, marketplaces, and performance campaigns.
Track creator deliverables, posting timelines, and performance across TikTok Shop and UGC campaigns.
Maintain accurate creator records in Darkroom’s CRM, including outreach status, campaign participation, and performance notes.
Coordinate product seeding, affiliate link setup, and basic creator communications.
Monitor live campaigns and flag performance wins, risks, or gaps to Creator Leads.
Support creator community initiatives, perks, and events as needed.
Collaborate with Accounts, Strategy, and Creative to ensure creator execution aligns with campaign goals.
1–3 years of experience in creator marketing, UGC, influencer partnerships, or social commerce.
Hands-on experience with TikTok Shop is required, including creators, affiliates, or campaign execution.
Strong understanding of creator workflows, content timelines, and performance expectations.
Highly organized and comfortable managing trackers, CRMs, and operational details.
Familiarity with tools like TikTok Creator Marketplace, Notion, Google Sheets, or creator CRMs is a plus.
Clear communicator with a creator-first mindset and strong attention to detail.
Excited to grow in a fast-paced, performance-driven agency environment.
Darkroom is not a typical agency. We are looking for A players who want to build something great. We move fast, think deeply, and expect every team member to bring insight and rigor to everything they touch. We hold a high bar for performance, creativity, and ownership — but we also support each other relentlessly. No egos, no red tape — just world-class talent building something remarkable.
We believe in autonomy with accountability, truth over comfort, and outcomes over optics.
Unlimited PTO + Local holidays (Relevant to your hub): Rebooting is part of the work. Take the time you need to stay sharp.
Remote-First Culture: Many roles are fully remote. Employees based in or near our New York or Lisbon HQs are expected to work hybrid with weekly in-office time. Hub locations include the Brazil and Spain.
Parental Leave: Flexible parental leave to support new parents during this important transition.
Growth: Our interdisciplinary model gives every Darkroomer exposure far beyond their core role. Grow your skills, expand your influence, and stay at the forefront of the industry.
Equal Opportunity Statement
Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.