<strong>Summary<br><br></strong>Responsible for assisting with bookings, reservations, and customer services for the City of Garland’s Atrium at Granville Arts Center. Additional duties include coordination and execution of a variety of special events in coordination with other departments.<br><br><strong>Pay Range:</strong> (Depending on qualifications and experience)<br><br><strong>Work Schedule:</strong> Weekly work schedule includes days, nights, and weekends, and may include changes to the regular schedule based on the needs of operations<br><br><strong>Essential Duties & Responsibilities<br><br></strong><ul><li>Provide customer service on bookings and reservation of events, using venue systems and following established procedures.</li><li>Assist customers in planning and executing events either in person, on the phone, or through email communications and serve as point of contact for clients. Update staff accordingly.</li><li>Regularly give customer tours of facility and create/edit customer account records and information in venue systems.</li><li>Collect fees and perform simple accounting duties.</li><li>Perform basic audio visuals on light boards and understand different setup floorplans.</li><li>Other duties as assigned.<br><br></li></ul><strong>Minimum Qualifications<br><br></strong><ul><li>High School Diploma or GED.</li><li>1-3 years of related experience in a sales, hospitality or customer service environment using computer technologies, or an equivalent combination of education and experience sufficient to perform the job.</li><li>Valid Class C Texas driver's license.<br><br></li></ul><strong>Physical Requirements & Work Environment<br><br></strong><ul><li>Works in a typical office work environment but some physical labor is required.</li><li>Occasional outdoor work as needed based on customer requests and city event support.</li></ul>