• Location: Jamaica (Remote)
• Position Type: Independent Contractor
• Industry: Travel & Hospitality
Remote Travel Opportunity for Customer Service & Hospitality Professionals in Jamaica
Are you experienced in customer service, hospitality, tourism, or client support?
We are seeking motivated individuals in Jamaica to join our team as a Customer Support Travel Agent / Travel Consultant.
This remote opportunity is ideal for individuals who enjoy assisting clients, coordinating details, and working in a professional virtual environment within the travel and tourism industry.
Training and structured onboarding are provided.
Role Summary
As a Customer Support Travel Agent, you will support clients with:
• Travel planning and coordination
• Vacation research and booking support
• Cruise and resort reservations
• Client communication and follow-up
• Vendor coordination and itinerary management
This role focuses on customer service, travel coordination, and client relationship management in a remote setting.
Key Responsibilities
• Provide professional customer support via phone, email, and digital platforms
• Research and coordinate flights, hotels, cruises, and tours
• Assist with booking management and travel documentation
• Maintain accurate client records
• Deliver timely follow-up and client care
• Participate in online training and team development sessions
Qualifications
• Must reside in Jamaica
• Background in hospitality, tourism, call center, retail, or customer support preferred
• Strong written and verbal communication skills
• Comfortable using email, online systems, and virtual meeting platforms
• Reliable internet access
• Organized and detail-oriented
• Self-directed and professional
Why This Opportunity May Be a Fit
This role may be suitable for individuals seeking:
• Flexible remote work in the travel industry
• Experience in travel coordination and client services
• Professional growth within tourism and hospitality
• A structured training environment
Application Process
Qualified candidates will be invited to attend a virtual information session outlining the role, expectations, and onboarding process.