Concentrix is a global technology and services leader that powers well-known brands by improving their businesses with technology and integrated solutions. They are seeking a Danish-speaking Customer Support Specialist to provide excellent customer service related to travel bookings and ensure smooth journeys for customers.
Responsibilities
- Bringing great customer service to the customers via phone and e-mail
- Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more
- Finding solutions for each individual customer to ensure their journey runs smoothly
Skills
- Fluent in Danish (C1 level, both spoken and written)
- Good command of English (B2 level)
- Customer-oriented attitude with a willingness to help find solutions and provide answers to customer inquiries
Benefits
- Bonus up to 250,- Euros/Gross
- Flexible work schedule
- A good health insurance which includes gym and dentistry
- Paid mobile phone bill
- Supportive and fun coworkers (if we do say so ourselves)
Company Overview
Concentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations. It was founded in 1983, and is headquartered in Newark, California, USA, with a workforce of 10001+ employees. Its website is https://www.concentrix.com.