Champion Windows is a company seeking motivated team players with strong data entry and customer service skills for their Cincinnati corporate office. The Data Entry Coordinator position is part of the Appointment Support Center team, responsible for facilitating sales order generation and providing excellent customer experience.ResponsibilitiesData entry into the CRMProcess customer information and updatesCommunicate with customers, sales reps, and managers for prompt and accurate data entry and appointment schedulingFactory representative and customer support callsProvide general administrative supportReceive and audit customer contracts for accuracy and completionVerify that results provided by sales representatives are accurateCommunicate holds and questions to sales reps, then follow up as necessaryAccountable for identifying and resolving data record duplicates and errorsProvide live support for sales representatives and customers, including phone calls, emails, texts, and Teams messagesMonitor and manage factory representative resources and sales schedule board, including updating resource product and appointment availabilityProficiency in Microsoft Office SuiteStrong data entry skillsExceptional attention to detailComfortable with multi-taskingAbility to work independentlyExcellent verbal and written communication skillsWorks well in a virtual team environmentSkillsStrong data entry and customer service skillsProficiency in Microsoft Office SuiteExceptional attention to detailComfortable with multi-taskingAbility to work independentlyExcellent verbal and written communication skillsWorks well in a virtual team environmentBenefitsMedical/dental/vision/disability coverage401(k)Flex spending accountAnd moreCompany OverviewGreat Day Improvements, LLC is one of the largest direct-to-consumer (DTC) home remodeling platforms in the U.S. It was founded in 2011, and is headquartered in Twinsburg, Ohio, USA, with a workforce of 1001-5000 employees. Its website is https://www.greatdayimprovements.com/.
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