Data Operations Analyst, Pyxis

Bain & Company is a top-ranked consulting firm recognized for its exceptional workplace culture. As a Senior Associate in the Pyxis Data Operations team, you will support the delivery of high-quality, data-driven insights to clients through technical execution, project coordination, and client communication.

Responsibilities

• Conduct deep-dive data analysis and root cause investigations on time-series trends, quality gaps, and ML output issues
• Partner with ML engineers to review, refine, and optimize tagging models and training data
• Execute data cleaning, manipulation, and transformation using SQL, Python, and regex
• Leverage foundational machine learning and NLP knowledge to interpret outputs and guide improvements
• Act as the technical lead for assigned client relationships, managing the execution of deliverables and ensuring data accuracy and relevance
• Translate complex analytical outputs into clear, client-facing materials and presentations
• Provide guidance to internal delivery teams on framing and communicating insights
• Coordinate with ML, Data Ops, and Commercial teams to orchestrate quality assurance (QA) and quality control (QC) efforts for all client-facing datasets
• Track timelines and project dependencies to ensure timely and accurate delivery of data products
• Own documentation and continuous improvement efforts related to delivery workflows and QA tools
• Drive improvements in QA/QC methodologies through automation and tool development
• Contribute to internal team upskilling by sharing analytical techniques and coding best practices
• Recommend improvements to data delivery processes based on analysis of recurring issues and feedback

Skills

• A Bachelor's or Master's degree
• 1-3+ years of data analytics or related experience
• High proficiency in summarizing technical concepts and translating analytics to business impact
• Proficiency in SQL for data analysis including experience with basic regex expressions
• Experience with Python for data analysis and Git/Github for codebase management
• Familiarity with common machine learning topics
• Experience working in a continuous improvement environment, using data to define processes that continually enhance models and data quality
• Experience working with consumer panel and/or market measurement data
• NLP knowledge is a nice-to-have

Benefits

• Annual discretionary performance bonus
• 401(k) plan with an annual employer contribution based on years of service
• 4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date
• Bain & Company's comprehensive benefits and wellness program
• Bain pays 100% individual employee premiums for medical, dental and vision programs
• Generous paid time off, including parental leave, sick leave and paid holidays
• Fully vested 401(k) company contribution
• Paid Life and Long-Term Disability insurance
• Annual fitness reimbursements

Company Overview

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