Overview: As a Desktop Investigator at CoventBridge Group, you will conduct investigative assignments primarily by phone and online research from the comfort of your own home office. Join our global leader in full-service investigations and uncover the story behind every claim. Responsibilities: • Review case documentation, client instructions, and prior reports to plan investigative strategies • Conduct research using public and private databases, social media, and open-source tools • Make up to 75 outbound calls per day to collect information from medical providers, employers, and third parties • Support field investigators with insights, updates, and case coordination • Write detailed, accurate, and unbiased reports that clearly document findings and conclusions • Maintain organized, up-to-date records within the case management system • *Qualifications: • Hold or qualify for a valid Private Investigator's License (as required by state) • Communicate clearly and professionally in both written and verbal formats • Demonstrate persistence and professionalism when speaking with third parties • Analyze and interpret complex or conflicting information with accuracy • Prioritize multiple cases while maintaining attention to detail and deadlines • Work independently with integrity, initiative, and sound judgment • *Preferred Qualifications: • Earned an associate's degree or higher • Understand basic medical terminology or have exposure to the healthcare industry • Thrived in a fast-paced, high-volume investigative environment • *Benefits: • Base Rate: $18.00/hr • Company Paid Training • Remote Work Flexibility • Medical, Dental, Vision Insurance • Company-paid Life, LTD and STD Insurance • 401(k) with 4% Company Match • Paid Time Off with Company Paid Holidays • Tuition Assistance After 1 Year Apply tot his job