South Coast Repertory (SCR) is seeking a Development Coordinator to support fundraising and donor engagement efforts that sustain their artistic, education, and community programs. This role involves managing gift entry, database administration, and donor records while assisting with annual campaigns and events.
Responsibilities
- Process all gifts with accuracy and timeliness, including daily data entry
- Produce regular financial reports and partner with accounting to reconcile contributions
- Manage pledge reminders, recurring gifts and credit card billing
- Maintain accurate donor and prospect records through consistent database hygiene, including updating donor plans annually, monitoring data quality and documenting processes to support development operations
- Build and generate lists, segmentations, reports and dashboards, providing accurate data to support campaigns, events and internal reporting
- Provide administrative support to Development staff and committees, including material preparation, research, call lists and scheduling support
- Maintain fundraising database structure, including campaigns, memberships and system tables
- Manage online giving functionality, including page creation, campaign setup and round-up strategies, ensuring accurate integration with the donor database
- Serve as liaison with accounting for audit and tax preparation needs
- Track expenses, process reimbursements and reconcile departmental expense budget
- Represent Development at Tessitura User Group meetings
- Provide weekly administrative coverage for reception
- Draft and process timely donor acknowledgments and tax receipts
- Coordinate with internal teams to ensure accurate donor recognition across programs and other materials
- Conduct donor and prospect research and screenings
- Support donor events, including RSVP tracking, guest list management, event-day logistics and on-site staffing support
- Deliver excellent customer service via phone, email and in person, including ticketing support
- Assist with donor travel programs, including promotion, participant coordination and bookings
Skills
- Bachelor's degree or equivalent experience
- 1-2 years of experience in nonprofit administration, fundraising, hospitality or related field
- Exceptional attention to detail and accuracy
- Proficiency with Microsoft Office (Excel, Word, Outlook, Teams)
- Experience with fundraising tools preferred
- Comfortable with technology and eager to learn new systems
- Strong written and verbal communication skills
- Excellent customer service and interpersonal skills
- Ability to handle confidential information with discretion
- Collaborative, proactive and team-oriented
- Flexibility to work evenings and weekends required
- Commitment to equity, diversity, inclusion and belonging, and to fostering an anti-racist work culture
- Experience with Tessitura or similar CRM
Benefits
- Retirement plan with an employer match
- Escalating paid vacation
- Sick, mental health time, and holidays
- Excellent health benefits including medical, dental, vision, life and long-term disability insurance
- Paid parking
- Complimentary tickets for employees are available for most productions.
Company Overview
South Coast Repertory offers unique live theatre experiences on two state-of-the-art stages. It was founded in 1964, and is headquartered in Costa Mesa, California, USA, with a workforce of 51-200 employees. Its website is https://scr.org/.