The purpose of this position is to enhance the safety and security of the credit union assets by executing the credit union’s fraud prevention program. The position will be responsible for monitoring suspicious transactions across multiple channels and taking necessary steps to prevent or mitigate losses. The Sr. Fraud Review Specialist will also monitor incoming fraud and queues and provide support to the charge back process. The Sr. Fraud Review Specialist will have a strong background in VISA debit and credit card fraud monitoring and will be able coordinate complex investigations for referral to law enforcement.
The Sr. Fraud Review Specialist adds value to the Credit Union by ensuring that risk and exposures are managed to the benefit of the membership.
Responsibilities:
- Review escalated fraud alerts from the credit and debit card portfolio for risk decisions.
- Analyze and update rules and alerts for optimal effectiveness.
- Review the incoming fraud and dispute queues for trends and assignments.
- Coordinate complex investigations, create case narratives for suspicious transactions for referral to BSA group and direct referral to law enforcement.
- Create lessons learned memorandums and administer roundtables and committees to analyze loss situations to prevent re-occurrences.
- Maintains a high degree of knowledge related to VISA debit and credit card products, fraud prevention and investigations.
- Treats all co-workers and members with respect.
- Supports and participates in continuous improvement activities.
- Represents the Credit Union in a positive and professional manner.
- Maintains member and other sensitive information with confidentiality.
- Other related duties as assigned.
Minimum Qualifications:
- 3 years expertise in financial analysis with an emphasis on fraud detection.
- Understanding of banking and fraud threats. Must be familiar with plastic card fraud alert rules and be able to make risk-based adjustments.
- Computer modeling and data mining skills, analytical skills, proficiency in Microsoft Office products, strong communication skills and detail oriented.
- CU Fraud Detection Certification or equivalent
Preferred Qualifications:
- 3-5 years’ experience in administering a fraud prevention program.
- Strong database and spreadsheet skills, perform complex analysis and draw logical conclusions for future modeling.
- Strong database and spreadsheet skills, perform complex analysis and draw logical conclusions for future modeling.
- CFE or CAMS certification
- Bachelor’s degree in accounting, Finance or related business filed
Education:
- Associates Degree in Business Administration or Accounting or equivalent
Website: nuvisionfederal.com/careers
Pay scale by applicable geographic work location:
- Alaska: Min $34.16 - Mid - $42.70 - Max - $51.24
- Arizona: Min $30.11 - Mid - $37.64 - Max - $45.17
- Florida: Min $29.56 - Mid - $36.95 - Max - $44.34
- Nevada: Min $30.81 - Mid - $38.52 - Max - $46.22
- Texas: Min $29.56 - Mid - $36.95 - Max - $44.34
- Washington: Min $34.99 - Mid - $43.74 - Max - $52.49
- Wyoming: Min $30.25- Mid - $37.82 - Max - $45.38
The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors.
Benefits:
- Medical
- Dental
- Vision
- Life Insurance
- Flexible Spending Account
- 401(k) Matching
- Paid Time Off
- Training Provided
- Tuition Reimbursement