Join arenaflex, a leading provider of innovative software solutions for the automotive industry, as we embark on an exciting journey to connect our customers with the best possible experience. As an Entry Level Customer Training Specialist – Traveling, you will play a vital role in helping our customers make a seamless transition to our software, providing top-notch training and support throughout the process.
**About arenaflex**
arenaflex is a dynamic and forward-thinking company that has been at the forefront of the automotive industry for decades. Our mission is to empower dealerships with cutting-edge technology, enabling them to streamline their operations, improve customer satisfaction, and drive business growth. With a strong commitment to innovation, customer satisfaction, and employee development, arenaflex has established itself as a leader in the industry.
**Job Summary**
As an Entry Level Customer Training Specialist – Traveling, you will be responsible for traveling to customer sites, installing and converting our software, and providing comprehensive training to key dealership personnel. This role requires excellent presentation and communication skills, as you will be interacting with dealership management to understand their needs and customize the system accordingly. When not on the road, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office.
**Key Responsibilities**
* Travel to customer sites, approximately 80% of the time, with overnight hotel stays, to install and convert our software
* Meet with dealership management to understand their needs and customize the system accordingly
* Provide comprehensive training to key dealership personnel on how to use our software solution
* Support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office
* Collaborate with a team to ensure seamless implementation and support of our software solutions
* Develop and maintain strong relationships with customers, dealership management, and internal stakeholders
**Requirements**
* Ability to travel (overnight hotel stays) 80% of the time
* Bachelor's degree or equivalent experience
* Outgoing, friendly personality
* Strong written and verbal communication skills
* Must have reliable transportation as well as a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
* Must have reliable home internet with sufficient bandwidth for video conferencing
**Training and Development**
arenaflex is committed to providing comprehensive training and development opportunities to ensure your success in this role. Our training program lasts approximately 2-3 months and includes:
* Department observations to familiarize you with our software and operations
* Classroom instruction on product training and automotive dealership operations
* On-the-job training with a mentor to guide you through the implementation process
* Opportunity to see arenaflex's solutions 'in action' by visiting car dealerships that already utilize our solutions on a daily basis
**Benefits**
arenaflex offers a comprehensive benefits package to support your physical, emotional, and financial well-being. Our benefits include:
* Medical, dental, vision, life insurance, and health savings account
* 401(k) with up to 6% matching
* Paid vacation, sick days, and holidays
* Non-smoking environment to promote a healthy lifestyle
* Equal opportunity employer committed to diversity and inclusion
**Compensation and Benefits**
* Salary: $50,000.00 - $55,000.00 per year
* Benefits:
+ 401(k)
+ 401(k) matching
+ Dental insurance
+ Health insurance
+ Paid time off
+ Vision insurance
**Work Environment and Culture**
arenaflex is a dynamic and collaborative work environment that values innovation, customer satisfaction, and employee development. Our team is passionate about delivering exceptional results and making a positive impact on the automotive industry. As an Entry Level Customer Training Specialist – Traveling, you will be part of a close-knit team that is dedicated to excellence and customer satisfaction.
**How to Apply**
If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you and exploring how you can contribute to arenaflex's success.