About the position
The Executive Team Leader of General Merchandise and Food Sales at Target is responsible for driving total store sales and managing a team to ensure a consistent and efficient shopping experience for guests. This role involves overseeing various operational processes, including inventory management, food safety, and team development, while fostering a guest-first culture within the store.
Responsibilities
• Drive total store sales and understand the role in sales growth.
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• Manage Food & Beverage and food services, inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all GM areas of the store.
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• Manage a team of experts in operations, accuracy, and efficiency.
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• Enable efficient delivery to guests by leading pick, pack, and ship fulfillment work.
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• Develop a strategy and utilize workload planning tools to complete all scheduled workload ensuring guest readiness at all times.
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• Conduct regular check-ins with the team to ensure task completion and workload management.
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• Manage all GM backroom and sales floor areas, reviewing reporting to identify gaps and develop resolution plans.
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• Oversee GM Team Leaders' workload planning including transitions, revisions, and sales plans for all GM areas.
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• Drive fulfillment sales by leading the Fulfillment team to fulfill each order accurately and efficiently.
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• Drive a culture centered in food safety; train, validate, and coach the team to deliver proper execution on all food safety standards and cleaning routines.
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• Lead an efficient operation to fund the sales culture.
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• Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals.
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• Assess all GM and Food & Beverage backroom and sales floor areas, walking Food & Beverage Standards to assess priorities in food and review GM/Food reporting to identify gaps and develop a plan to resolve.
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• Plan, lead, and follow-up on organizational and operational change.
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• Anticipate and identify changes in unique store trends.
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• Develop and coach the team to elevate their skills and expertise.
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• Establish a culture of accountability through clear expectations and performance management; actively develop, coach, and train the team; anticipate staffing needs, talent plan, and recruit - both long and short term.
Requirements
• 4 year degree or equivalent experience
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• Strong interest and knowledge of the Food & Beverage business
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• Strong interpersonal and communication skills
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• Strong business acumen
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• Comfortable dealing with ambiguity
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• Manage conflict, lead and hold others accountable
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• Relate well with and interact with all levels of the organization
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• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
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• Learn and adapt to current technology needs
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• Manage workload and prioritize tasks independently
Nice-to-haves
• Experience in setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
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• Knowledge of retail business fundamentals including department sales trends, inventory management, freshness and quality, guest shopping patterns, pricing and promotions strategies
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• Experience managing a team of hourly team members and leaders and creating business-specific strategies and goals
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• Skills in recruiting, selecting, and talent management of hourly team members and leaders
Benefits
• Comprehensive health benefits including medical, vision, dental, and life insurance
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• 401(k) plan
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• Employee discount
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• Short term and long term disability
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• Paid sick leave
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• Paid national holidays
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• Paid vacation
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