As a Customer Service Associate at arenaflex, you will be an integral part of our team, impacting all areas of the customer experience. Your main priority will be to provide exceptional customer service, ensuring that every guest leaves our restaurant feeling valued and satisfied. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, and engaging with customers in a friendly and welcoming manner.
**About arenaflex**
arenaflex is a dynamic and fast-paced restaurant chain that prides itself on providing a fun and welcoming environment for our guests and team members alike. We are committed to serving high-quality food and exceptional customer service, and we are looking for talented individuals who share our passion for delivering an outstanding experience. As a team member at arenaflex, you will have the opportunity to grow and develop your skills, advance your career, and make a real impact on our community.
**Key Responsibilities**
As a Customer Service Associate at arenaflex, your key responsibilities will include:
* Taking orders in the drive-thru and processing payments efficiently
* Assembling orders and delivering food to customers in a timely manner
* Cleaning the dining room and maintaining a clean and safe environment
* Engaging with customers in a friendly and welcoming manner, providing exceptional customer service
* Working together as a team to ensure continuity of service and meet customer needs
* Maintaining a positive and professional attitude, even in a fast-paced and dynamic environment
**Essential Qualifications**
To be successful as a Customer Service Associate at arenaflex, you will need to possess the following essential qualifications:
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced and dynamic environment
* Strong attention to detail and ability to multitask
* Ability to lift and carry heavy objects up to 50 pounds
* Ability to kneel, bend, twist, or stoop
* Ability to ascend or descend stairs
* Ability to reach and grasp objects, including above head and below waistline
* Ability to show up to scheduled shifts on time
* Ability to work under pressure and at a fast pace
**Preferred Qualifications**
While not required, the following qualifications are preferred for this role:
* Previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, or prep cook
* Experience working in a fast-paced and dynamic environment
* Certification in food safety and handling
* Ability to speak multiple languages
**Benefits and Perks**
As a Customer Service Associate at arenaflex, you will be eligible for the following benefits and perks:
* Competitive pay rate, with opportunities for pay increases through additional training, certifications, and performance evaluations
* Medical, dental, vision, and life insurance
* Short-term disability, hospital indemnity, and legal insurance
* Pet insurance and auto and renter's insurance
* 401(k) with safe harbor employer match (age 21 and older)
* Crewmember Assistance Program
* Education assistance
* Paid time off
* Closed for all major holidays
* Early closure for company events
* Casual work attire
* Flexible scheduling
* Perkspot Employee Discount Program
**Career Growth Opportunities**
As a Customer Service Associate at arenaflex, you will have the opportunity to grow and develop your skills, advance your career, and make a real impact on our community. With our comprehensive training program and opportunities for advancement, you can take your career to the next level and achieve your goals.
**Work Environment and Company Culture**
arenaflex is a fun and welcoming place to work, with a culture that values teamwork, hard work, and having fun. Our team members are passionate about delivering exceptional customer service and making a real impact on our community. As a Customer Service Associate at arenaflex, you will be part of a dynamic and supportive team that is committed to excellence.
**How to Apply**
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we will be in touch to discuss your qualifications and next steps.
Essential Functions of the Position
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lift and carry, push or pull heavy objects up to 50 pounds
- Kneel, bend, twist or stoop
- Ascend or descend stairs
- Reach and grasp objects (including above head and below waistline)
- Excellent verbal and written communication
- Ability to show up to scheduled shifts on time
- Cleaning tables, floors and other areas of the restaurant
- Taking orders from customers and processing payments efficiently
- Follow proper safety procedures when handling and/or preparing food
- Ability to multitask
Additional Requirements
In addition to the essential functions, the following requirements must be met:
- Must be 16 years of age or older
- Provide all customers with quick and friendly service
- Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
- Work under pressure and at a fast pace
- Align with arenaflex culture by balancing Working Hard and Having Fun
- Take initiative
- Comply with Company policies
Equal Employment Opportunity
arenaflex appreciates and values individuality. We are an equal opportunity employer and welcome applications from diverse candidates.