At arenaflex, we're committed to providing world-class patient care, and we're seeking a highly skilled and compassionate Customer Service Representative to join our team. As a 100% remote Customer Service Representative, you'll play a vital role in ensuring our patients have a positive experience while resolving their accounts in a timely manner. If you're passionate about delivering exceptional customer service, have a strong work ethic, and are looking for a remote opportunity that offers flexibility and growth, we encourage you to apply.
**About arenaflex**
arenaflex is a comprehensive healthcare organization that serves over 120,000 caregivers across seven states, including Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. Our mission is to provide patient-focused, whole-person care built on understanding, commitment, and mutual respect. We're committed to empowering our caregivers to deliver exceptional care, and we're proud to be an equal opportunity employer.
**Key Responsibilities**
As a Customer Service Representative, you'll be responsible for:
* Ensuring PH&S patients have a positive customer experience while resolving patient accounts timely
* Being available to assist customers by closely adhering to set schedules and handling time standards
* Treating customers with compassion and respect, while protecting their privacy
* Performing all duties in a manner that promotes the arenaflex mission, values, and philosophy
* Serving as a role model for the values and mission of the organization
**Essential Qualifications**
* High School Diploma or GED
* Minimum of two (2) years experience in customer service required
* Note: Staff coming on board as "on-call" (non-benefited) may have the education and experience requirements waived
**Preferred Qualifications**
* Associate's Degree
* Bachelor's Degree
**Why Join arenaflex?**
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Our benefits include:
* Comprehensive health insurance
* Retirement savings plan
* Paid time off
* Professional development opportunities
* And more!
**About the Team**
arenaflex Shared Services is a service line within arenaflex that provides a variety of functional and system support services for our family of organizations across seven states. We're committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment. We're dedicated to cultural diversity and equal employment for all individuals.
**Work Environment and Company Culture**
As a remote Customer Service Representative, you'll have the flexibility to work from the comfort of your own home. Our company culture is built on respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We value our caregivers and strive to create a positive and inclusive work environment.
**Compensation and Benefits**
The base pay range for this role is $18.66 - $29.06, with additional compensation available for shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Check out our benefits page for more information about our Benefits and Rewards.
**How to Apply**
If you're passionate about delivering exceptional customer service and are looking for a remote opportunity that offers flexibility and growth, we encourage you to apply. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.
**Equal Opportunity Employer**
arenaflex is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
**Requsition ID:** 245531
**Company:** arenaflex Jobs
**Job Category:** Customer Service
**Job Function:** Administration
**Job Schedule:** Full time
**Job Shift:** Day
**Career Track:** Admin Support
**Department:** 4001 SS RC SP FIN ASST ADM
**Address:** OR Portland 4400 NE Halsey St
**Work Location:** arenaflex Office Park Portland Bldg 1-Portland