At arenaflex, we're dedicated to creating a positive impact in the lives of individuals and families in Fitchburg, MA. As a non-profit human services agency, we're passionate about fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared vision of making a lasting difference in the world.
We're seeking an experienced Data Entry Clerk to join our team in a remote work-from-home (WFH) arrangement. As a valued member of our team, you'll play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. If you're a detail-oriented, organized, and compassionate individual with a passion for making a difference, we encourage you to apply for this exciting opportunity.
**Position Overview**
As a Data Entry Clerk, you'll be responsible for maintaining accurate and up-to-date records in our Statewide Client Service Center, reflecting the current production pipeline. You'll also be responsible for monitoring emails, logging documents, and communications in our Monday.com platform, ensuring that all required database systems are used in accordance with program guidelines. Your attention to detail and organizational skills will be essential in maintaining organized digital and paper participant files, ensuring compliance with agency and funder requirements.
**Essential Duties And Responsibilities**
* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
* Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
* Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
* Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
* Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
* Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
* Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
* Attend all required staff meetings, supervision, training, and contractual meetings.
* Participate in mandatory agency training and other relevant professional development activities.
* Ensure strict confidentiality is maintained in all aspects of the role.
* Perform related work as required.
**Required Qualifications And Skills**
* Associate degree or equivalent professional experience.
* Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
* Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
* Bilingual in Spanish preferred.
**Why Join arenaflex?**
At arenaflex, we're committed to creating a workplace that values your well-being and personal growth. As a Data Entry Clerk, you'll enjoy a range of fantastic benefits, including:
* Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.
* Paid Time Off (PTO): Generous time off to relax and recharge.
* Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
* Student Loan Forgiveness: We're here to help ease your student loan burden.
* Tuition Remission: Invest in your education with our tuition remission program.
* Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
* Pet Insurance: Ensure your furry friends receive the best care.
* Employee Discounts: Access exclusive discounts and perks.
**What We Offer**
* A dynamic and supportive work environment that values your contributions.
* Opportunities for professional growth and development.
* A chance to make a meaningful difference in the lives of individuals and families in Fitchburg, MA.
* A comprehensive benefits package that supports your well-being.
* A flexible work environment that suits your lifestyle.
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for making a difference, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience.
**Employment Type**
Full-Time
**Apply Now**