At arenaflex, we're dedicated to driving positive change in the lives of individuals and families in Fitchburg, MA. Our non-profit human services agency is passionate about fostering community growth, providing essential services, and promoting holistic well-being. As a valued member of our team, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.
**About arenaflex**
arenaflex is a leading non-profit human services agency committed to making a lasting impact in the community. Our dynamic team is united by a shared passion for creating positive change and enhancing the lives of those we serve. With a strong focus on community growth, essential services, and holistic well-being, we strive to be a trusted partner in the lives of individuals and families in Fitchburg, MA.
**Position Overview**
As a Data Entry Clerk, you will be responsible for maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This role requires attention to detail, strong organizational skills, and the ability to work independently in a remote setting. If you're passionate about making a difference in the community and have excellent data entry skills, we encourage you to apply for this exciting opportunity.
**Essential Duties and Responsibilities**
* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
* Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
* Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
* Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
* Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
* Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
* Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
* Attend all required staff meetings, supervision, training, and contractual meetings.
* Participate in mandatory agency training and other relevant professional development activities.
* Ensure strict confidentiality is maintained in all aspects of the role.
* Perform related work as required.
**Required Qualifications and Skills**
* Associate degree or equivalent professional experience.
* Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
* Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
* Bilingual in Spanish preferred.
* Excellent data entry skills with attention to detail and accuracy.
* Strong organizational and time management skills.
* Ability to work independently in a remote setting.
* Excellent communication and interpersonal skills.
* Ability to maintain confidentiality and handle sensitive information.
**Why Join arenaflex?**
* Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.
* Paid Time Off (PTO): Generous time off to relax and recharge.
* Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
* Student Loan Forgiveness: We're here to help ease your student loan burden.
* Tuition Remission: Invest in your education with our tuition remission program.
* Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
* Pet Insurance: Ensure your furry friends receive the best care.
* Employee Discounts: Access exclusive discounts and perks.
**What We Offer**
* A dynamic and supportive work environment that values your well-being and personal growth.
* Opportunities for professional development and career advancement.
* A chance to make a meaningful difference in the community.
* A competitive salary and benefits package.
* A flexible work environment that suits your lifestyle.
**How to Apply**
If you're passionate about making a difference in the community and have excellent data entry skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Employment Type**
Full-Time
**Equal Employment Opportunity**
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.