At arenaflex, a leading global life sciences company, we're committed to improving health and improving lives. As a key player in the industry, we're dedicated to delivering world-class diagnostic solutions, bringing innovative medicines to patients faster, and using technology to improve the delivery of care. With a mission to make a meaningful impact, we're seeking an experienced entry-level application administrator to join our team.
**Job Summary:**
We're looking for a highly skilled and detail-oriented individual to perform entry-level application administration tasks. As an application administrator, you'll work closely with end-users to set up their organization and user credentials, ensuring seamless transitions to our new application. Your excellent typing skills, fast and accurate (u003E40 wpm), and proficiency in Word and Excel will be essential in this role. If you're a motivated and customer-focused individual with a passion for technology, we encourage you to apply.
**Key Responsibilities:**
* Perform entry-level application administration tasks, including setting up organizations and user credentials for end-users
* Work closely with end-users to ensure a smooth transition to our new application
* Utilize excellent typing skills (u003E40 wpm) to accurately and efficiently complete tasks
* Develop and maintain a strong understanding of our application and its features
* Provide exceptional customer service to end-users, responding to their inquiries and resolving issues in a timely manner
* Collaborate with the development team to identify and resolve application-related issues
* Participate in training and development programs to enhance your skills and knowledge
**Essential Qualifications:**
* High school diploma or equivalent required
* Excellent typing skills (u003E40 wpm)
* Proficiency in Word and Excel
* Excellent command of the English language (bilingual, English and Spanish, a plus)
* Ability to work in a fast-paced environment with multiple priorities
* Strong communication and interpersonal skills
* Ability to maintain confidentiality and handle sensitive information
**Preferred Qualifications:**
* Tier 1 helpdesk experience and triage experience
* Experience working with end-users in a customer-facing role
* Familiarity with application administration and technical support
**Skills and Competencies:**
* Excellent typing skills (u003E40 wpm)
* Proficiency in Word and Excel
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment with multiple priorities
* Strong problem-solving and analytical skills
* Ability to maintain confidentiality and handle sensitive information
**Career Growth Opportunities and Learning Benefits:**
At arenaflex, we're committed to the growth and development of our employees. As an application administrator, you'll have opportunities to:
* Develop and enhance your skills and knowledge through training and development programs
* Collaborate with the development team to identify and resolve application-related issues
* Participate in cross-functional projects and initiatives
* Receive regular feedback and coaching to support your growth and development
**Work Environment and Company Culture:**
We're a dynamic and innovative company that values diversity, equity, and inclusion. Our work environment is collaborative and supportive, with a focus on teamwork and open communication. As an application administrator, you'll work in a fast-paced environment with multiple priorities, but you'll also have the opportunity to make a meaningful impact on our customers and patients.
**Compensation, Perks, and Benefits:**
We offer a competitive salary and benefits package, including:
* Comprehensive health insurance
* 401(k) matching program
* Paid time off and holidays
* Professional development opportunities
* Flexible work arrangements, including remote work options
**How to Apply:**
If you're a motivated and customer-focused individual with a passion for technology, we encourage you to apply. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Note:**
* This is an entry-level position to get into LabCorp.
* Shifts range from 8AM-5PM, 9AM-6PM, 10AM-7PM, 11AM-8PM EST.
* Helpdesk experience will be a plus.
* Reliable internet is required.
* A 3-minute IKM assessment will be required as part of the application process.
* Alfonso will conduct one-step 30-minute video interviews.