At arenaflex, we're committed to revolutionizing the pharmacy industry with cutting-edge technology and exceptional patient care. As a leading provider of innovative healthcare solutions, we're seeking an experienced and highly skilled Pharmacy Technician to join our remote data entry team. If you're passionate about delivering top-notch customer service, possess a strong background in pharmacy operations, and thrive in a dynamic remote work environment, we want to hear from you!
**About arenaflex**
arenaflex is a forward-thinking organization dedicated to transforming the healthcare landscape through technology, innovation, and compassion. Our team of experts is driven by a shared vision of providing seamless, patient-centered care that sets a new standard for excellence. As a remote data entry specialist, you'll be part of a collaborative and supportive team that values your contributions and empowers you to grow and succeed.
**Job Summary**
We're seeking a highly skilled and experienced Pharmacy Technician to join our remote data entry team. As a key member of our team, you'll be responsible for performing various services, including data entry, provider/patient/third-party outreach, claim adjudication, prior authorizations, and more. Your primary focus will be on ensuring customer satisfaction by providing prompt, professional, and friendly service to our patients and customers.
**Essential Duties and Responsibilities**
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
* Follow company policies and procedures, including register performance, security issues, and confidentiality.
* Assist the pharmacist by receiving new written or electronic prescriptions or refill requests, verifying accuracy and completeness of patient information, and ensuring proper billing and labeling.
* Access, input, and retrieve patient and prescription information into and from the computer, efficiently and accurately billing insurance and generating labels for medications.
* Complete third-party claims adjudication, addressing rejections in a timely manner and making necessary provider and third-party calls.
* Maintain effective communication with staff regarding data entry processes, denied claims, and daily progress.
* Develop courteous and professional relationships with patients, customers, and co-workers.
* Work with the pharmacist to ensure proper Medicare DMEPOS paperwork is complete, provide appropriate product to the customer, and maintain accurate billing records.
* Ensure all controlled substance dispensing rules are followed (MMEs, PDMP, date of last fill).
* Conduct patients, provider, and third-party outreach calls as necessary.
* Assist stores in completion of MTMs and data collection.
* Assist RDOs to complete tasks as necessary for the Operations team.
* Perform other duties as assigned.
**Qualifications**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Minimum of 3 years pharmacy technician experience
* Extensive knowledge of arenaflex's pharmacy management system (PMS) is required
* Missouri Board of Pharmacy licensed Pharmacy Technician
* Excellent interpersonal, oral, and written communication skills
* Ability to be self-motivated
* Excellent troubleshooting and problem-solving skills or the ability to use resources to resolve issues
**Education and/or Experience**
* High school diploma or GED; strong science background; knowledge of the metric system and good math skills; familiarity with pharmacy terminology, medication names, and aseptic techniques desirable; current national pharmacy technician certification required.
* Minimum of 3 years of Retail Pharmacy Technician experience required.
**Board of Pharmacy Registration**
Pharmacy technicians must be registered with the Missouri Board of Pharmacy.
**What We Offer**
As a remote data entry specialist at arenaflex, you'll enjoy a comprehensive benefits package, including:
* Competitive salary and bonus structure
* Comprehensive health, dental, and vision insurance
* 401(k) retirement plan with company match
* Paid time off and holidays
* Professional development opportunities and continuing education support
* Collaborative and supportive work environment
* Flexible remote work arrangements
**How to Apply**
If you're a motivated and experienced Pharmacy Technician looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!