About FedEx Freight
At FedEx Freight, we are committed to delivering exceptional service to our customers while providing a safe and inclusive work environment for our employees. As a leading provider of freight transportation services, we strive to exceed our customers' expectations by offering reliable, efficient, and cost-effective solutions for their shipping needs. Our team of dedicated professionals is passionate about delivering outstanding results, and we are seeking a skilled and motivated individual to join our team as a Part-Time Dock Worker – Remote Online Customer Service Representative.
Job Summary
We are seeking a highly skilled and experienced Part-Time Dock Worker – Remote Online Customer Service Representative to join our team at FedEx Freight. As a key member of our dock operations team, you will be responsible for performing a variety of tasks related to freight handling, including loading and unloading trailers, verifying documentation, and assisting customers with freight and documentation. This is a part-time remote position, and you will be required to work independently and as part of a team to ensure the efficient and safe movement of freight.
Essential Job Duties/Responsibilities
- Freight Handling: Perform freight handling using appropriate motorized and manual equipment, including but not limited to: forklift, pallet jack, and hand truck.
- Documentation Verification: Verify documentation matches freight description (e.g. type, weight, hazardous materials), using current electronic or manual system.
- Freight Securing: Secure freight inside trailers using appropriate tools and supplies (e.g. pallets, straps, rope).
- Damage Repair: Recoup/repair damaged freight when necessary.
- Documentation and Reporting: Verify and complete required documentation and reports.
- Customer Assistance: Assist customers with freight and freight documentation as needed.
- Hostling Duties: Perform hostling duties if required.
- Compliance: Comply with all applicable laws/regulations, as well as company policies/procedures.
- Additional Duties: Perform other duties as required.
Qualifications
To be considered for this position, you must meet the following qualifications:
- Education: High school diploma or equivalent, preferred.
- Age: Must be at least 18 years of age.
- Experience: Prior experience in warehousing, freight handling, and/or forklift operations preferred.
- Math Skills: Ability to count and perform basic math, with or without a calculator.
- Communication Skills: Basic written and verbal communication skills.
- Physical Abilities: Ability to lift/carry hand freight of varying weights several times a week, to lift dock plates weighing approximately 100 pounds, and to open trailer doors requiring approximately 75 pounds of lift force, up to several times per day or more.
- Work Environment: Ability to bend, twist, squat, pushing/pulling freight throughout shift.
- Teamwork: Ability to work independently and/or as a team member.
- Previous Experience: Previous dock/warehouse experience preferred.
Working Conditions
This position requires working in a dock environment, with exposure to varied weather conditions, exhaust, fumes, dust, and noise. Hours may vary due to operational need, and frequent contact with service center personnel is required in a fast-paced, deadline-oriented environment.
Career Growth Opportunities and Learning Benefits
At FedEx Freight, we are committed to providing our employees with opportunities for career growth and development. As a Part-Time Dock Worker – Remote Online Customer Service Representative, you will have the opportunity to learn new skills and take on additional responsibilities as you progress in your career. We also offer a range of training programs and resources to help you succeed in your role and advance in your career.
Work Environment and Company Culture
We are proud of our company culture, which is built on a foundation of respect, integrity, and teamwork. Our employees are our greatest asset, and we strive to create a work environment that is safe, inclusive, and supportive. We offer a range of benefits and perks, including competitive pay, comprehensive health insurance, and a 401(k) retirement plan.
Compensation, Perks, and Benefits
We offer a competitive compensation package, including:
- Competitive Pay: A competitive hourly rate for this part-time position.
- Comprehensive Health Insurance: A range of health insurance options, including medical, dental, and vision coverage.
- 401(k) Retirement Plan: A 401(k) retirement plan with company match.
- Time Off: Paid time off, including vacation, sick leave, and holidays.
- Perks: A range of perks, including discounts on FedEx services, employee recognition programs, and more.
How to Apply
If you are a motivated and experienced individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
Equal Opportunity Employer
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or email [email protected].
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