Introduction to iMedX and Our Mission
At iMedX, a Rapid Care-USA company, we are dedicated to delivering high-quality medical transcription services that contribute to the betterment of healthcare. Our team is passionate about making a meaningful impact through our work, and we are now seeking an experienced Quality Assurance Associate - MT/Editor to join our remote team. As a Quality Assurance Associate, you will play a critical role in ensuring the accuracy and quality of our medical transcription documents, working closely with our team to drive success and excellence in our field.
About the Role
We are looking for a skilled and detail-oriented Quality Assurance Associate - MT/Editor to review real-time transcribed/edited documents for accuracy, transcribe/edit as deemed necessary, and perform quality audits. This is a full-time, remote contractor position that offers the opportunity to work from the comfort of your own home and be part of a dynamic team that values quality, customer service, and continuous improvement.
Key Responsibilities
- Proofread a variety of accounts, dictation work types, and specialties with urgency and accuracy across multiple transcription platforms.
- Recognize inconsistencies, discrepancies, and inaccuracies in medicolegal healthcare documentation and appropriately resolve, clarify, and/or report as necessary or required.
- Utilize an array of professional reference materials, including those in electronic format, and be proficient in referencing and researching.
- Understand the medicolegal implications and responsibilities of healthcare records, ensuring compliance with local, state, and federal rules and regulations, along with security standards and privacy practices (e.g., confidentiality, security of patient care documentation, risk management, HIPAA).
- Review transcribed/edited reports against the original dictation voice file, applying AHDI Book of Style, Rapid Care - US Style Guide, and iMedX Quality Assurance Manual standards.
- Disclose any HIPAA violations found within the report to the compliance officer and direct supervisor.
- Transcribe and edit accurately with a 99% or better quality score.
- Pursue continuous enhancement of proofreading, transcription/editing, and transcription technology skills.
- Foster a culture of customer service, quality, and continuous improvement.
- May perform random review, through an automated or manual selection process, of real-time or previously transcribed reports per criteria, as requested.
- May provide timely results of the random review, along with consistent feedback to staff to eliminate repetition of errors and skill building.
- Using iMedX/Rapid Care's preferred standard quality scoring criteria, may calculate and score reports consistently and fairly, weighing the varying degrees of errors against the documentation length.
- Maintain Excel spreadsheet containing random review information as required for random review process.
- Promote the Company's values.
- Perform other job-related duties that may be assigned or required.
Essential Qualifications
To be successful in this role, you will need to have advanced knowledge of medical terminology, anatomy, physiology, disease processes, signs and symptoms, medications, and laboratory values. You should also be able to understand diverse accents, dialects, and varying dictation styles, work across transcription platforms, and determine the needs of each document on its own merit from a quality standpoint.
Preferred Qualifications
- Experience in medical transcription and editing, with a strong background in quality assurance.
- Advanced knowledge of medical terminology, anatomy, physiology, disease processes, signs and symptoms, medications, and laboratory values.
- Ability to understand diverse accents, dialects, and varying dictation styles.
- Proficiency in referencing and researching using professional reference materials, including those in electronic format.
- Strong understanding of medicolegal implications and responsibilities of healthcare records, including compliance with local, state, and federal rules and regulations, along with security standards and privacy practices.
- Excellent proofreading, transcription, and editing skills, with the ability to work accurately and efficiently in a fast-paced environment.
- Strong communication and interpersonal skills, with the ability to work effectively with team members and provide feedback and guidance as needed.
- Ability to work independently and as part of a team, with a strong commitment to quality, customer service, and continuous improvement.
Skills and Competencies
To excel in this role, you will need to possess a range of skills and competencies, including:
- Strong attention to detail and ability to work accurately in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with team members and provide feedback and guidance as needed.
- Ability to work independently and as part of a team, with a strong commitment to quality, customer service, and continuous improvement.
- Strong analytical and problem-solving skills, with the ability to analyze complex information and make sound judgments.
- Ability to adapt to changing priorities and deadlines, with a strong focus on meeting quality and productivity standards.
- Proficiency in transcription software and technology, including the ability to learn new systems and platforms as needed.
- Strong knowledge of medical terminology, anatomy, physiology, disease processes, signs and symptoms, medications, and laboratory values.
Career Growth Opportunities and Learning Benefits
At iMedX, we are committed to the growth and development of our team members. As a Quality Assurance Associate - MT/Editor, you will have the opportunity to develop your skills and knowledge in medical transcription and editing, with a focus on quality assurance and continuous improvement. You will also have access to ongoing training and professional development opportunities, including workshops, webinars, and conferences, to help you stay up-to-date with the latest industry trends and best practices.
Work Environment and Company Culture
At iMedX, we value a culture of quality, customer service, and continuous improvement. We believe in fostering a positive and supportive work environment that encourages collaboration, innovation, and growth. As a remote team member, you will be part of a dynamic and diverse team that is passionate about delivering high-quality medical transcription services. You will have the opportunity to work from the comfort of your own home, with flexible scheduling and a range of benefits and perks to support your well-being and success.
Compensation, Perks, and Benefits
We offer a competitive salary and benefits package, including:
- Attractive salary with opportunities for growth and advancement.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Flexible scheduling and remote work opportunities.
- Ongoing training and professional development opportunities.
- Recognition and reward programs to recognize and reward outstanding performance.
- Access to cutting-edge technology and software.
- Opportunities for career advancement and growth within the company.
Conclusion
If you are a motivated and detail-oriented individual with a passion for medical transcription and editing, we encourage you to apply for this exciting opportunity. As a Quality Assurance Associate - MT/Editor, you will play a critical role in ensuring the accuracy and quality of our medical transcription documents, working closely with our team to drive success and excellence in our field. With a competitive salary, comprehensive benefits package, and opportunities for growth and advancement, this is an opportunity not to be missed. Apply now to join our dynamic team and take the first step towards a rewarding and challenging career in medical transcription and editing.
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