Introduction to Majesco
Majesco is a leading insurance solutions and services provider, dedicated to connecting people and businesses to insurance in innovative, hyper-relevant, compelling, and personal ways. Our purpose is to build the future of insurance, making life and business easier, more connected, and better protected. We bring together the brightest minds to achieve this goal, and we're now looking for a talented Senior Lead UX Strategy and Design professional to join our team.
About the Role
The Senior Lead UX Strategy and Design position is a remote-first opportunity that can be performed from most locations in the US. As a Senior Lead UX Strategy and Design professional, you will play a crucial role in designing Majesco's digital product user experiences, driving quality improvement, and achieving business results across all our digital platform offerings. Your expertise will help us create innovative, user-centered designs that meet the needs of our customers and drive business success.
Key Responsibilities
- Design the information architecture for B2B software system and application user experiences, including all experience artifacts such as site maps, scenarios/use cases, flow maps, storyboards, concepts, wireframes, prototypes, and detailed design documentation.
- Innovate, identify, implement, and drive the adoption of new and emerging UX experience techniques, methodologies, and technologies.
- Ensure optimal usability of all designs, including user interface elements, pages, interactions, information hierarchies, layout, graphics, navigation, taxonomy.
- Assist in data gathering/analysis and usability research for all product efforts in partnership with the UX research team.
- Assess, develop, measure, track, and report key customer, business, and financial KPIs across the user experience.
- Identify, gather, and report on pre- and post-launch experience KPIs.
- Participate and contribute to grooming/backlog, working sessions, and other SAFe agile meetings and ceremonies.
- Collaborate with product owners, technical development, business partners, and other project teams on driving product roadmaps, refining business requirements/epics/features/user stories; with development partners on technical feasibility and implementation; and with partner UX teams on strategy, research and data analysis, visual design, design standards, and content experiences.
- Responsible for analyzing, assessing, and achieving accessible designs and experiences (e.g., 508, WCAG, etc.).
- Responsible for partnering with brand, standards, and technical development teams to drive cross-platform experience standardization.
- Assess, anticipate, and manage risks, issues, defects, and escalations, and ensure on-time and on-budget delivery of work with zero defects.
- Helps facilitate the seamless transition of creative work across UX teams.
- Works with minimal supervision with extensive latitude for independent judgment.
- May act as a mentor to junior staff.
Essential Qualifications
To be successful in this role, you should have:
- A minimum of 7-10 years of design experience leading UX strategy, design, research, and data analysis.
- Extensive expertise designing information architecture for B2B software system and application user experiences, including all experience artifacts.
- Strong human-computer interaction design skills.
- Experience working across the product lifecycle and collaborating with multiple partners, including UX research, UX design, content, brand, legal, and product and development teams.
- Extensive experience driving innovative designs based on data and KPIs, and experience measuring and reporting the effectiveness of results.
- Expert knowledge working in and designing for brand, digital design systems, design standardization, and design style and pattern libraries.
- Thorough knowledge of designing and prototyping in software such as Axure, Adobe XD, as well as working with other design-related software and MS Office (Excel, Word, PowerPoint).
- Requires strong knowledge of digital software experience design, UX principles, responsive and adaptive design, experience hierarchy, taxonomy, findability, templates, and working from within a standardized design system.
- Must have experience analyzing customer data and metrics, and with designing strategically from data and research to drive business results.
- Must have the capacity to work in a fast-paced environment and to deliver work quickly with zero defects.
- Must have a demonstrated background working in SAFe agile and other agile SDLC methodologies.
- Requires experience designing for accessibility, and in analyzing, assessing, and achieving accessible designs and experiences (e.g., 508, WCAG, etc.).
- Must be a highly effective collaborator and communicator and possess the ability to clearly communicate complicated designs visually and simply by developing and delivering a compelling factual storyline.
Preferred Qualifications
While not required, the following qualifications are preferred:
- Human Factors International (HFI) Certified Usability Analyst (CUA) or Certified User Experience Analyst (CXA), and SAFe certifications.
- Bachelor's degree in User Experience, Design, Human Computer Interaction (HCI), Human Factors, Psychology, Information Systems, Computer Science, or equivalent experience.
Career Growth Opportunities and Learning Benefits
- Ongoing training and professional development opportunities to help you stay up-to-date with the latest UX design trends and technologies.
- Mentorship and coaching from experienced leaders in the field.
- Opportunities to work on complex and challenging projects that will help you grow and develop as a professional.
- A collaborative and supportive work environment that encourages innovation and creativity.
Work Environment and Company Culture
- Values innovation and creativity.
- Encourages open communication and collaboration.
- Supports work-life balance and flexibility.
- Offers opportunities for professional growth and development.
Compensation, Perks, and Benefits
- Competitive salary range of $90,000 - $130,000 per year.
- Medical, dental, and vision insurance.
- Employer-funded HSA coordinating with a high-deductible health plan.
- FSA.
- Short-term and long-term disability insurance.
- Life and AD&D insurance.
- 401(k) and flexible time off.
- Paid sick days and 11 paid holidays.
- Paid parental and bonding leave.
- Career anniversary leave and other voluntary benefits.
Conclusion
If you're a talented and experienced Senior Lead UX Strategy and Design professional looking for a new challenge, we encourage you to apply for this exciting opportunity. At Majesco, we're committed to creating a work environment that is collaborative, supportive, and fun, and we're looking for someone who shares our values and is passionate about creating innovative and user-centered designs. Don't miss out on this opportunity to join our team and make a real impact in the insurance industry. Apply now!
Apply Now