Boston University is seeking a Financial Aid Counselor to join their Financial Assistance team. This early-career position is responsible for reviewing financial aid applications and assisting with the awarding of funds to undergraduate students while providing customer service support.
Responsibilities
- Provide guidance and support to our front-line customer service colleagues by answering questions about financial aid policies, regulations, and the application process
- Analyzing and resolving conflicting information on student financial aid applications to facilitate the awarding of federal, state, and institutional financial aid
- Support the management of federal, state, and institutional financial aid awarding and compliance via both recurring and ad hoc projects
Skills
- A bachelor's degree is required for this position
- Has at least one year of experience in a service- and detail-oriented position
- Displays strong analytical, problem-solving, and organizational skills
- Is an effective communicator
- Demonstrates the ability to work well in a fast-paced and team-oriented environment
Benefits
- Generous benefits package including health, dental, life insurance, tuition remission, retirement plan, paid time off.
Company Overview
Boston University is one of the leading private research and teaching institutions in the world today, with three primary campuses in the heart of Boston and programs around the world. It was founded in 2020, and is headquartered in Boston, Massachusetts, USA, with a workforce of 5001-10000 employees. Its website is https://www.bu.edu/antiracism-center/.