Sales Engineer (API & Developer Platform) - Filestack
Location: Remote
Type: Contracted
Department: Sales
Level: Experienced
The Role
You will be the technical backbone of the sales process, helping prospects understand how Filestack fits into complex architectures, accelerating time-to-first-value, and removing technical friction in deals. You'll work directly with sales, product, and engineering to:
• Close new business
• Improve activation (first API call → production usage)
• Influence product direction based on real customer needs
What You'll Do
• Drive Technical Wins in Sales Cycles
• Partner with AEs on mid-market and enterprise deals
• Lead technical discovery (APIs, architecture, workflows)
• Run tailored demos based on customer use cases (not generic walk throughs)
• Own POCs and trials to ensure prospects reach "aha moment" quickly
• Improve Activation and Time-to-Value
• Help new customers go from signup → first API call → production
• Identify friction in onboarding and provide feedback to product/engineering
• Create lightweight implementation guides and reference architectures
• Own Proof of Concepts (POCs)
• Design and build working prototypes using Filestack APIs
• Validate performance, scalability, and integration requirements
• De-risk deals by proving real-world feasibility
• Bridge Sales, Product, and Engineering
• Translate customer requirements into product insights
• Surface patterns (e.g., document workflows in edtech, media ingestion, etc.)
• Influence roadmap based on revenue-impacting gaps
• Build Scalable Technical Assets
• Reusable demo environments
• Sample apps / code snippets
• Vertical-specific use case playbooks (e.g., edtech, marketplaces)
What We're Looking For
Must-Have
• 3–7+ years as a Solutions Engineer, Sales Engineer, or Developer Advocate
• Strong experience with APIs, SDKs, and developer tools
• Ability to read/write code (JavaScript, Python, Go, React or similar)
• Experience working with: REST APIs, Front end frameworks (React/Vue) and Cloud environments (AWS/GCP/Azure)
• Comfortable in technical conversations with engineers AND business stakeholders
Nice-to-Have
• Experience with: File uploads, media processing, or content pipelines; AND CDN, storage, or edge delivery concepts
• Background in developer-first companies (Twilio, Stripe, Cloudinary, etc.)
• Experience supporting enterprise sales cycles ($25K–$100K+ deals)
What Success Looks Like (First 90 Days)
• Independently run technical discovery and demos
• Help close 2–3 key deals by removing technical blockers
• Improve activation rate (signup → first API call)
• Deliver at least one reusable demo or POC template
• Identify top 3 friction points in onboarding/implementation