Job Description: • Monitors account activity to identify fraudulent financial transactions and violations • Secures accounts to prevent losses • Works with internal departments to validate that charges are authorized • Works with merchants to resolve customer service issues or fraudulent activity • Maintains merchant processing statistics and records Requirements: • High school diploma or equivalent • Typically three to five years of related work experience • Ability to interpret technical and administrative instructions to answer recurring questions and use as a guide in solving similar problems or situations • Experience with loss mitigation • Effective verbal and written communication skills • Proficient computer navigation skills using a variety of software packages including Microsoft Office applications • Technical or trade school certificate in business or computer science preferred Benefits: • Healthcare (medical, dental, vision) • Basic term and optional term life insurance • Short-term and long-term disability • Pregnancy disability and parental leave • 401(k) and employer-funded retirement plan • Paid vacation (from two to five weeks depending on salary grade and tenure) • Up to 11 paid holiday opportunities • Adoption assistance • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Apply tot his job