Role Overview
Mercier Consultancy Group is seeking a French Speaking Player Support Specialist for Riot Games position in Bulgaria. The successful candidate will serve as a front-line advocate for French-speaking players of Riot Games' globally acclaimed titles, including League of Legends, VALORANT, and more. This is a rewarding, professionally structured career in one of the world's fastest-growing industries.
What You Will Do
Deliver high-quality, empathetic player support to French-speaking users of Riot Games across multiple communication channels, investigate and resolve in-game issues, and maintain a thorough knowledge of Riot Games' titles and community standards.
Why It Might Be a Fit
This role requires a genuine passion for gaming, esports, and the broader Gaming & Esports industry, with native or fluent French language proficiency and excellent written and verbal communication skills.
Requirements
- Native or fluent French language proficiency (spoken and written)
- A valid EU passport
- A genuine passion for gaming, esports, and the broader Gaming & Esports industry
- Previous experience in customer support, player support, or a related service-oriented role
- Excellent written and verbal communication skills
- Strong problem-solving abilities and a keen eye for detail
Benefits
- Competitive Monthly Salary
- Fully Paid Training programme
- Comprehensive Health Insurance coverage
- Fully Paid Relocation Package
- Monthly Performance Bonus
- €1,500 Signing Bonus
- Ongoing professional development
- Team events
- Long-term career progression opportunities
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