Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most – driving your growth, while fueling ours.
Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing.
As a trusted partner for purpose-built AI and intelligent automation, we solve highly complex problems for our enterprise customers and put their information to work to transform the way they do business. Over 10,000 customers trust ABBYY, including many Fortune 500 ones. You will work on further developing a portfolio already containing client names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK.
The Engagement Partner at ABBYY is a hands-on advisor and trusted partner to people managers, responsible for owning and executing core talent and performance processes while creating the conditions for employees to do their best work, wherever they are. In this role, you will strengthen organizational health, clarity, and performance by partnering closely with leaders to shape a consistent, inclusive, and scalable employee experience that supports ABBYY’s strategy.
This role works in close partnership with Sales and Revenue leadership, supporting fast-paced, quota-carrying organizations by aligning people strategy with go-to-market priorities, growth targets, and evolving team structures
You will lead key people processes end-to-end while building manager capability, driving engagement rhythms, and enabling data-informed decision-making that improves both employee experience and business outcomes. This role anticipates workforce needs, supports organizational design, and manages sensitive People matters with sound judgment, helping leaders build high-performing, connected teams. Success is measured through improvements in engagement, team effectiveness, talent readiness, and leadership capability, delivered through seamless cross-functional collaboration with People Operations, Talent, Learning & Development, Internal Communications, and Legal.
Key Role & Responsibilities
Workforce Business Partnering
- Act as a thought partner to functional leaders and team managers; align people strategy to business priorities and operating model.
- Lead quarterly people reviews onorganizationalhealth, capability, risks, and priorities.
Manager Capability & Coaching
- Coach managers on performance, feedback, development, difficult conversations, conflict resolution, and change readiness.
- Design and deliver bi-monthly manager enablement (toolkits, playbooks, rituals).
Performance, Talent & Workforce Planning
- Own the performance cycle (goal setting, calibration, PIPs) and talent processes (succession, HiPo identification, development plans).
- Partner on workforce planning (skills, capacity, org structure, spans/layers) and compensation/levelling inputs with Talent/People Ops/Finance.
Engagement & Employee Experience
- Run engagement rhythms (surveys, pulses, listening loops, onboarding experience, team effectiveness sessions) withleader-ownedaction plans.
- Improve clarity and ways of working (operating principles, RACI/decision frameworks, role clarity).
Employee Relations & Policy Governance
- Serve as an escalation point for employee issues; manage employer cases (investigations, corrective actions, PIPs) in partnership with Legal as needed.
- Interpret and apply People policies consistently; ensure compliance with regionallaborlaws via People Ops/Legal.
- Manage offboarding (voluntary/involuntary) end-to-end, ensuring respectful, compliant processes and actionable exit insights.
Data, Insight & Decision Support
- Analyzeengagement, performance, and workforce data; spot trends, risks, and opportunities; benchmark where relevant.
- Build simple, usable dashboards and concise leadership reports in collaboration with People Ops.
Change, Communication & Culture
- Support org/team level change: stakeholder mapping, leader readiness, comms planning, risk assessment, and post change reinforcement.
- Partner with Internal Comms on clear, audienceappropriate messagingand leader toolkits.
- Champion ABBYY’s values; foster an inclusive, high-performance environment.
Frameworks, Processes & Continuous Improvement
- Co-design and continuously improve scalable frameworks, policies, and tools across the People lifecycle with People Ops/L&D/Comms.
This is not an exhaustive list of duties or functions.
Qualifications
- Bachelor’s degree in HR, Organizational Development, Psychology, Communications, Business, or related field (or equivalent experience).
Experience
- 7+years progressive experience as an Engagement Partner, People Partner/HRBP or in closely related roles in a fast-paced global environment (SaaS/tech scaleup a plus).
- Demonstrated ownership of performance management, talent/succession, workforce planning, and employer casework with Legal partnership.
- Proven capability building and program scaling (manager enablement, engagement frameworks) across regions.
Capabilities
- Strong judgment, discretion, and risk management in complex/sensitive matters.
- Influences without authority; credible advisor to senior leaders.
- Skilled coach and facilitator; outcome focused.
- Data informed decision-making and succinct storytelling through insights/dashboards.
- Clear, confident communication tailored to diverse audiences and cultures.
- Practical knowledge of employment law principles and regional nuances; collaborates closely with People Ops/Legal for compliance.
- Balances employee advocacy with business outcomes.
Travel Requirements
Expected percentage of travel: 15% to 20% for workshops, leader forums, onboarding/enablement events and key stakeholder engagements.
Salary Range
The anticipated base salary range for this position is between $119,000 and $142,000. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.
Benefits
- Three weeks PTO
- 15 Paid Holidays
- Floating Holidays
- Volunteer Time Off
- Gym Membership Subsidy
- Medical and Dental Insurance
- Pet Insurance
- Employee Assistance Program
- College Savings Plan
- Travel assistance
- 401(k) with up to 4% employer match
Join ABBYY, and you will:
Love how you work
- We provide remote and hybrid working options to fit all lifestyles.
- We use flexible hours across most of our teams to allow you to find your own definition of balance.
- Encouraging a culture of giving, we provide two paid volunteering days off every year so you can take time to contribute to the causes you care about.
- To ensure your family is cared for, we offer paid parental leave in all our locations.
- We are a global team of 600+ colleagues, spread across 15 countries on four continents.
- With colleagues representing 30+ nationalities, our workforce reflects the world.
- Innovation and excellence run through our veins. Our teams gather the expertise which has garnered ABBYY more than 140 technology patents.
- We are guided by the values of respect, transparency, and simplicity.
- "Team Environment" is in the top three highest-scoring drivers of engagement across all of our departments.
Love what you work on
- We are a company with more than 35 years of experience in the technology market;
- Over 10,000 customers trust ABBYY, including many Fortune 500 ones, with names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK;
- We have modernized the capture market by creating the first low-code/no-code IDP platform.
- Our Machine Learning, Natural Language Processing, Computer Vision Technologies, and a marketplace built with AI, can transform any document in any process;
- Top Analyst firms recognize ABBYY's market leadership, including Gartner, Everest PEAK Matrix ® Assessment, ISG Intelligent Automation Lens, and NelsonHall, amongst others.
ABBYY is an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace. To learn more about our commitment to Diversity and Inclusion, check out the careers section on our website.