Staples is a business-to-business company that binds together various sectors. They are seeking an Inside Sales Site Developer to engage with Quill’s managed customer base and drive reactivation and growth opportunities.
Responsibilities
- Make daily outbound calls to Quill customers who have not ordered in 7+ months
- Make daily outbound calls to prospective locations affiliated with a managed customer entity
- Accept inbound calls from managed‑entity customers and ensure all needs are met
- Negotiate pricing and process special quotes for various customer opportunities
- Use order history and customer intel to identify opportunities and drive share‑of‑wallet conversations
- Leverage specialized offers and Quill’s value proposition to reactivate customers and meet monthly quotas
- Support and grow an open book of business by identifying opportunities, resolving issues, and conducting proactive outreach
- Maintain strong communication channels with account managers to relay customer trends and pricing insights
- Collaborate with sales specialists and cross‑functional partners to expand revenue across categories
- Maintain accurate CRM records, activity logs, and pipeline updates
- Apply coaching and feedback to continually improve performance
- Meet and exceed monthly/quarterly quotas and key performance metrics
- Contribute to a positive team culture
Skills
- Associate or Bachelor's degree (or equivalent experience)
- Ability to work onsite in Lincolnshire, IL for first two weeks of training
- Able to work an 8‑hour shift between 7:30AM–5PM, onsite 4 days/week (hybrid)
- Proficiency with Microsoft Excel, PowerPoint, Outlook
- Professional communication skills
- Ability to learn new tools/systems quickly
- Ability to navigate multiple sales approaches
- Strong customer‑first acumen
- 1+ years B2B sales or service experience
- Proven ability to meet/exceed sales metrics
- Strong organization and time management
- Experience in fast‑paced, evolving environment
- CRM experience (Salesforce or similar)
- Resilient and able to handle rejection well
- Team‑oriented with initiative and enthusiasm
- Curious, eager to learn and develop sales skills
Benefits
- 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
- Online/Retail Discounts
- 401(k) Match
- Wellness programs
- And more!
Company Overview
Staples is a provider of workspace products such as furniture, technology, cleaning products, and traditional office supplies. It was founded in 1986, and is headquartered in Framingham, Massachusetts, USA, with a workforce of 10001+ employees. Its website is http://www.staples.com.