Instructional Designer/eLearning Developer -
IT Initiatives
Location: USA - Remote - Eastern Time preferred
SweetRush has an exciting opportunity for a talented professional to join our Talent Solutions Team!
Who We Are
At SweetRush, we believe that when you put people at the center of business, magic happens. As a global leader in learning and development, we blend high-end storytelling, emerging tech like AI and VR, and deep psychological insights to help organizations—from iconic global brands to essential nonprofits—flourish. We are a remote-first, tight-knit community built on a foundation of radical empathy and creative excellence. Our work isn’t just about the awards we win with incredible partners such as Hilton, Google, Bridgestone, Adidas, SHRM, and numerous others; it’s about balancing profit with a genuine desire to spread good in the world. If you are a caring innovator who believes work should be life-centered and impactful, then this is where you come in…
About the Opportunity
This role will support an IT Customer Success and Enablement group where driving internal customer success and technology enablement will minimize disruption, enhance productivity, and improve the employee experience. This role and your teammates bridge the gap between technology and people by raising awareness and fostering engagement with IT offerings, initiatives, platforms, and services. Driving excellence by measuring adoption, satisfaction, and ensuring continuous improvement.
SweetRush is seeking an Instructional Designer to design, develop, and deploy engaging learning solutions for key IT initiatives, including AI and Cybersecurity Awareness Campaigns, as well as various Workplace Apps & Tools targeted at end users across the global enterprise. Solutions for these initiatives include:
Organizational Change Management – Strategic advising, change impact assessment, stakeholder engagement, and standards for IT Audit compliance
Communications & Campaigns – Technical writing and editing to create engaging content reaching over 28,000 end users via IT News, IT Viva Engage Community, Events & Notices, and Email campaigns
- End User Events – Planning and executing events to maximize attendance and engagement while driving adoption of IT initiatives
- IT Learning & Enablement – Instructional design, enterprise knowledge sharing, learning facilitation and delivery, project management, and learning surveys/evaluation
- Graphic & Experience Design – Visual identity concepts, digital signage, and campaign assets to support IT projects and initiatives
- IT Sites – Sites and pages developed for IT projects to provide enhanced user experiences and successful product adoption
- IT Continuous Improvement – Identifying key process improvement opportunities and enhancing customer value through community listening and measurement
- Business & Community Engagement – Partnering with the business exchange community and systems managers to bring awareness and drive adoption of IT offerings
Location: United States - Remote - Eastern Time preferred
Contract Type: W2
Project Duration: April 2026 to December 31, 2026, with a possible 1-year extension
Project Capacity: 30-40 hours per week
Start Date: ASAP after the interview process and background check
SweetRush is a remote organization, and as such, all resources must be technically savvy, have access to a strong internet signal, be comfortable with virtual/instant messaging and conferencing tools, and generally be available during established working hours.
W2 Hourly
Negotiable
Your Impact and Responsibilities
- Learning experience design - Collaborate with team and stakeholders to plan, co-create, and/or design learning experiences fit for the audience and needs of the initiative or product offering. This may include live learning events, eLearning courses, and on-demand resources and announcements.
- Learning content development - Develop learning content for various technology solutions that are accessible and understandable to a non-technical audience. Support content development, including facilitator scripts and presentation materials for IT live learning events.
- eLearning development - Build interactive eLearning solutions in Articulate Rise and Storyline 360 and deploy in Learning Management Systems.
- Learning facilitation and delivery – Facilitate live or in-person sessions with global audiences focused on technology products, services, and/or initiatives, leveraging interactive methods to maximize learner participation, engagement, and retention.
- Learning surveys and evaluation – Ensure all learning deliverables include a listening and measurement strategy and implement surveys and evaluation methods to support each one.
What You Bring - Required Skills
Experience: Bachelor’s and 3+ years of instructional design experience
- Technical Proficiency: Expert-level skills in Articulate Rise and Storyline 360.
- AI Savvy: Practical experience using AI to accelerate the content development process (Microsoft Copilot preferred).
- Facilitation: Proven ability to deliver engaging virtual instructor-led training (VILT) via Zoom.
- Communication: Exceptional ability to translate complex or technical subjects into clear, engaging content for non-technical audiences.
- Visual Design: A keen eye for layout, color, and brand alignment using tools like Adobe Creative Suite or Canva.
Bonus Skills
- Specialized Knowledge: Prior experience creating courses for AI, Cybersecurity, or Microsoft Productivity Suite.
- Agile Environments: Experience working within an agile development framework.
- Project Management: Project management experience.
SweetRush Is an Equal Opportunity Employer
We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief; national, social, or ethnic origin; sex (including pregnancy); age; physical, mental, or sensory disability; HIV status; sexual orientation, gender identity, and/or expression; marital, civil union, or domestic partnership status; past or present military service; family medical history or genetic information; family or parental status; or any other status protected by the laws or regulations in the locations where we operate. SweetRush will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Call to Action: Submit Your Resume!
Team chemistry is everything to us, so our ultimate goal is to find the right fit. If the above describes your interests and experience, and you believe this will be a dream job, please submit your resume. We are excited to hear from you!
Please note: We're all about remote work and have collaborators based all around the world; however, SweetRush is a US-based company, and English is our primary language. If you'd like to be considered for this opportunity, please submit your resume in English.
SweetRush believes in transparency and fairness. And for that reason, all of our active searches are available on the SweetRush “Join Us” page at https://www.sweetrush.com/join-us/. You can also find our openings posted on our LinkedIn company page under the “Jobs” tab at https://www.linkedin.com/company/sweetrush/jobs/.
Unfortunately, cybercriminals take advantage of good people. Please know that SweetRush would never ask for your personal information, such as SSN, banking information, credit cards, etc., during the application or interview process. Always be mindful to protect your personal and financial information, and use careful judgment when providing information to talent acquisition professionals.