International Operations Specialist

Commerce Bank is dedicated to helping individuals and businesses achieve financial success. The International Operations Specialist will process Letter of Credit transactions, ensuring compliance with regulations and bank policies while maintaining communication with customers and banks.

Responsibilities

• Examine document language to ensure compliance with letter of credit requirements
• Communicate potential issues to corporate customers, correspondent banks (both domestic and foreign), freight forwarders, and Commerce Bank personnel
• Relay discrepancies to customers and adhere to bank regulated timelines
• Meet department quality, productivity, and timeliness measurements
• Perform other duties as assigned

Skills

• High school diploma or equivalent combination of education and experience required
• Intermediate knowledge of on the regulations and rules that govern all letters of credit, including knowledge of best practices
• Ability to work in a fast-paced, deadline-driven environment
• Exceptional customer service skills
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Basic level proficiency with Microsoft Word, Excel, Teams, and Outlook
• Bachelor's degree in business or finance preferred
• Letter of Credit and International Banking experience preferred

Benefits

• Employer sponsored health, dental, and vision insurance
• 401(k)
• Life insurance
• Paid vacation
• Paid personal time
• Career development
• Education assistance
• Voluntary supplemental benefits

Company Overview