About the role
Core Education is seeking a skilled Jenzabar Functional Analyst to provide functional support to small and mid-sized colleges and universities. In this role, you will support the implementation, upgrades, reporting, and day-to-day operations of Jenzabar systems, ensuring our partner institutions maximize their use of the platform. You will also serve as a subject matter expert for Jenzabar users, offering guidance and solutions to enhance the functionality and effectiveness of the system.
What you'll do
- Provide functional expertise and support for Jenzabar systems to client institutions.
- Assist in the implementation and upgrade of Jenzabar modules, ensuring seamless transitions and minimal disruptions.
- Act as a subject matter expert, offering guidance on best practices and solutions for Jenzabar users.
- Support clients with report generation, data analysis, and custom queries within Jenzabar.
- Collaborate with client teams to troubleshoot and resolve functional issues.
- Conduct training sessions and workshops for Jenzabar users, ensuring effective use of the system’s features.
- Stay up to date with Jenzabar updates, ensuring clients are informed of new functionalities and enhancements.
- Work closely with internal technical teams and client IT departments to ensure system alignment with institutional needs.
Qualifications
- Bachelor’s degree in a relevant field or equivalent experience.
- 3+ years of experience working with Jenzabar systems, including functional support, implementations, and upgrades.
- Strong knowledge of Jenzabar modules, including student information systems, financials, and reporting tools.
- Experience working in higher education, particularly with small to mid-sized institutions, is preferred.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
- Proven ability to manage multiple tasks and projects simultaneously in a remote environment.
- Problem-solving mindset with a focus on delivering solutions to meet client needs.
This is a 1099 contractor position with the ability to work up to 20 hours per week.