Learning & Development Specialist
APEI
Are you a creative, tech-savvy professional who thrives on designing cutting-edge, point-of-need learning solutions? Do you have a passion for driving impactful learning strategies that leverage modern technology to achieve real results?
In this role, you’ll be at the forefront of empowering our workforce by managing our internal Learning Management System (Docebo), developing interactive e-learning experiences, and creating visually engaging job aids and tools.
Collaborating with teams and subject matter experts, you’ll build and shape the learning experience through social learning features, curated content channels, skill development initiatives, and more.
Your work will directly contribute to every employee’s professional growth and have a lasting impact across the organization.
Our ideal candidate is
- Creative with a Purpose: You bring creativity to your work, ensuring that learning materials are engaging, innovative, and aligned with educational goals.
- Empathetic: You genuinely care about the learning experience of others and are motivated by the desire to help them succeed.
- Collaborative: You enjoy working with others, sharing ideas, and creating solutions that benefit the team.
- Supportive: You are patient and understanding, always ready to assist others and provide the guidance they need to excel.
- Detail-oriented: Ensure all content is accurate, well-organized, and accessible to all learners.
- Flexible: Willing to pivot when necessary to ensure that content meets the needs of the business.
E-Learning Content Development
- Design and Develop Engaging Learning Modules: Create interactive e-learning content that is visually appealing and meets the diverse needs of our employees, ensuring everyone can learn effectively.
- Incorporate Modern, Innovative Design and Adult Learning Practices: Develop e-learning modules that leverage current trends and adult learning principles, ensuring content is engaging, relevant, and meets users at their point of need.
- Collaborate with Team Members: Lead stakeholders through project scoping by outlining training goals, required assets, SME coordination, timelines, and implementation pathways for content entering the LIFT LMS or broader learning ecosystem.
- Ensure Accessibility and Inclusivity: Develop e-learning content that is accessible to all learners, making sure that everyone can benefit from the materials.
LMS Administration
- Support Management of the LMS (Docebo): In tandem with other members of the L&D team, support the administration of the LMS, ensuring that it runs smoothly and meets the needs of all users.
- Support and Guide Users: Provide ongoing support to employees, helping them navigate the LMS and accessing the resources they need.
- Build and Maintain Learning Resources: Organize and maintain course catalogs, learning paths, requirements and certifications.
HR Intranet Oversight & Management
- Manage and Organize the Internal HR Intranet: Support the content management and maintenance of the HR intranet (Sitefinity), ensuring information remains up-to-date, structured, and easily accessible.
- Develop Program-Related Pages, Widgets, and Interfaces: Build and maintain program-related pages, widgets, and interfaces on the intranet to enhance user experience and facilitate easy access to resources.
- Organize Content with Tagging and Structure: Implement and maintain a content organization system that uses tagging and logical structure to ensure employees can easily find the information they need.
Learning & Development Program Support
- Project Management: Serve as the first point of contact for departments requesting training or development support by guiding stakeholders through intake and needs assessment.
- Develop and Maintain L&D Programs: Work with the L&D team to create and maintain programs that support the growth and development of our employees.
- Create Supportive Learning Tools: Design job aids and tools that are visually appealing and supportive of learners at all levels.
- Facilitate: Support program management for Talent Development offerings, including planning and coordinating virtual and in-person sessions, workshops, and events; preparing materials; managing registrations; scheduling; coordinating technology; and executing post-event communications and surveys.
- Assess program effectiveness: Work with the key stakeholders to review usage, participant feedback, evaluations, and key performance indicators to evaluate program effectiveness.
Requirements:
- 2+ years of experience in e-learning development and LMS administration.
- Knowledge of principles and methods for adult learning, training design, instruction, and the measurement of training effectiveness.
- Demonstrated project management skills with the ability to plan, identify, coordinate, and track critical activities, milestones, and deliverables.
- Excellent verbal and written communication skills to convey information effectively to various audiences.
- Strong relationship-building skills with the ability to work collaboratively across departments.
- Strong organizational skills and attention to detail while juggling multiple tasks
- Proficiency with Microsoft Office suite, including Teams, Planner, Lists, and PowerPoint.
- Proficiency with e-learning authoring tools such as Articulate 360 or Adobe Captivate.
- Experience with eLearning software integration with an LMS (SCORM / AICC, xAPI).
- Effective planning, time management, problem-solving, and organizational skills.
Preferred Experience:
- Experience supporting L&D programs, training operations, or instructional workflows.
- Experience with Sitefinity, Docebo (LMS), or similar content management or LMS platforms.
- Experience with digital design tools such as Canva.
- Experience hosting or supporting virtual training sessions (Zoom or Teams).
- Experience with Predictive Index (PI) or other related behavioral assessment tools.
About Us:
Online, on campus and in the workplace, we provide higher education and training to our country’s heroes – military service members, veterans, nurses, government employees, and motivated professionals that want to make a difference. American Public Education, Inc. educates service-minded students, ranging from the military, public service, federal agencies, and nursing communities, through American Public University System (APUS), Hondros College of Nursing (HCON), and Rasmussen University.
It is the policy of American Public Education, Inc. (APEI) to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. American Public Education, Inc. does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.
If you are a resident of a state with designated pay transparency requirements and this role is available remotely, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to [email protected].