Navient (Nasdaq: NAVI) helps students and families confidently manage the cost of higher education. We create long-term value for customers and investors through responsible lending, flexible refinancing, trusted servicing oversight, and decades of portfolio management expertise. Our employees thrive in a culture of belonging, where they are supported and proud to deliver meaningful outcomes. Learn more at navient.com. The Loan Processor plays a key role in bringing consumer loans to life—reviewing applications, validating financial information, and helping clients move confidently through the lending process. This role sits at the intersection of risk assessment, accuracy, and customer experience, requiring both sharp attention to detail and thoughtful client engagement. Depending on experience, this position may focus on foundational processing or take on more advanced responsibility for independent analysis, underwriting decisions, and complex cases. Regardless of level, the Loan Processor is a trusted contributor to sound lending decisions and a positive customer journey.
Why You'll Like it Here:
At Navient, we support your whole life — not just your workday. Our benefits go beyond the basics, including company‑funded HSA contributions, automatic 401(k) enrollment with a dollar‑for‑dollar match up to 5%, and access to paid parental leave, fertility and family‑building support, and virtual health and wellness resources. Whether you’re early in your career or bringing years of experience, we invest in your wellbeing, financial security, and long‑term confidence — wherever you work.
How You'll Contribute:
Loan Application Processing
Special Projects Work
Identify System Issues & Training
Other duties as assigned.
What We're Looking For:
Nice to Have:
In addition to meaningful work, Navient offers a benefits package designed to support balance, flexibility, and long‑term wellbeing.
Benefits designed with balance in mind.
Navient’s benefits are thoughtfully designed to support employees from day one, with an emphasis on stability, flexibility, and long‑term support. From health coverage to financial security and time away, our approach is simple: provide meaningful support that helps work feel sustainable.
What’s included:
Paid time off that begins accruing on Day 1, plus My Day and paid company holidays.
Medical, dental, and vision coverage for eligible employees and dependents, with access to health advocacy support.
A 401(k) plan with employer match to support long‑term financial security.
Company‑paid basic life insurance and short‑ and long‑term disability coverage.
Employee Assistance Program (EAP) and wellbeing resources, including digital health and chronic‑condition support.
Family planning resources.
Pet insurance.
Learning, development, and career growth opportunities through tuition reimbursement and our e-learning platform.
IMPORTANT NOTICES:
All offers of employment are contingent on standard background checks. Depending on the needs of our business, the successful candidate may be subject to further background checks to determine eligibility and suitability.
EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.
Navient is a drug free workplace.