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Posted May 2, 2026

Manager, Inbound Customer Support

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Manager, Inbound Customer Support


Snap Diagnostics is looking for an experienced leader to head our Inbound Customer Support team. As our organization grows, we are dedicating a focused leadership role to this department to ensure our inbound operations are as efficient and impactful as possible.


We are seeking a call center management professional who can bring a high level of expertise to our team—someone who understands the nuances of call center dynamics and can help us refine our processes as we scale. If you are a seasoned manager who enjoys mentoring teams and building world-class support operations, we want to hear from you.


We are looking for a professional who can bring a fresh perspective and new ideas to our operations while fostering a culture that reflects our mission.


What you will do at Snap:



What you bring to Snap:



Benefits:


This is a full-time position that includes full health, dental, and vision insurance benefits, paid time off (PTO).

Interested in this role?Apply on iHire