Job Description:
• Lead and conduct compliance and workplace investigations across the United States.
• Gather and analyze evidence, conduct interviews, assess credibility, and make objective findings based on facts and applicable policies.
• Prepare clear, concise, and fact-based investigation documentation, including interview notes, case summaries, findings, and recommendations.
• Manage investigations in a timely manner while maintaining consistency, objectivity, confidentiality, and adherence to Compliance and investigative best practices.
• Present investigation findings, risk assessments, and recommendations to Employment Law, People & Culture, and business leaders to support informed decision-making and appropriate corrective actions.
• Serve as a trusted advisor to People & Culture Business Partners and business leaders on complex workplace matters, balancing business objectives, operational impact, and employee experience.
• Build strong partnerships across the organization and effectively engage with employees at all levels.
• Partner with Compliance colleagues to identify opportunities to enhance investigative processes, controls, policies, training, and risk mitigation efforts.
• Analyze investigation trends and root causes to help inform proactive compliance and employee environment strategies.
Requirements:
• Minimum of 5 years of experience conducting end-to-end workplace investigations involving harassment, discrimination, retaliation, misconduct, and other complex workplace matters.
• Strong investigative interviewing, fact-finding, analysis, documentation, and report-writing skills.
• Experience managing sensitive and challenging conversations with employees and leaders at all levels.
• Ability to establish credibility, build trust, and maintain effective partnerships across diverse stakeholder groups.
• Excellent organizational, project management, and time-management skills, with strong attention to detail.
• Ability to manage multiple priorities in a fast-paced, high-volume environment while adapting to changing business needs.
• Strong analytical, problem-solving, collaboration, presentation, and communication skills.
• Ability to work independently while exercising sound judgment and maintaining confidentiality.
• Bachelor's degree or equivalent combination of education and relevant experience.
• Professional certifications such as AWI-CH, SHRM-CP, SHRM-SCP, PHR, SPHR, or similar credentials.
• Experience using NAVEX or other case management and ethics reporting platforms.
• Written and verbal proficiency in Spanish.
• Experience supporting investigations across multiple jurisdictions and/or global organizations.
Benefits:
• Competitive total pay programs
• Comprehensive benefits
• Resources to help empower a culture where every employee can reach their full potential