Project Start Date: Immediate
Resource Required: #1 Resource
Duration: 3 Months and Possibility of Further Extension
Location: Chennai / Bengaluru - Remote so we can accept candidates from anywhere who are happy to work that time zone.
Responsibilities:
- Monitoring and preventative action (like maintain configuration baselines and prevent configuration drift).
- Integrate, Deploy, Maintain, and Support SCCM infrastructure.
- Work alongside existing team members.
- Deploy the SCCM solution in order to meet the requirements of our Core Business and other Teams' needs.
- Work with contacts with operational teams to share best practices and to troubleshoot and collect feedback on processes, procedures, tools, and requirements for next developments.
- Integrate operationally, maintain, and Support (as 3rd level) current SCCM architecture, according to the Change management procedures.
- Manage SCCM life cycle.
- Act as part of the operational teams on the deployment of SCCM solutions through repetitive knowledge transfer and conference calls
- Responsible for handling incidents and service requests as per agreed service levels.
- Troubleshooting Windows servers, file servers, print servers, and domain controllers on Windows 2008 R2 and 2008 OS problems.
Requirements:
- Skills:
- Ability to communicate/interact with lead engineers and architects on the customer end (ANZ region).
- Ability (Hands-on) to understand, design, setup and rollout the Microsoft SCCM Platform.
- Ability to administer and configure the SCCM Platform as per design.
- Carry out updates to SCCM platform as and when required, utilizing patches and new builds where necessary to keep security and usability in a steady/stable state.
- Ability to support multiple geographies across time zones (primarily ANZ Region) until the deployments stabilizes.
- Ability to co-ordinate with business teams for required downtime of key business systems to schedule patching and upgrades utilizing the SCCM platform.
- Should have strong Windows Server level admin knowledge including the server level H/W and Windows Clustering etc.
- Key Technical Requirements including:
- Depth understanding of Inventory Management, Patch Management, Software Deployment, Software Metering etc.
- Should be able to analyze error logs and do RCA
- Should be able to provide fixes ( not workarounds ) for each error
- Should be able to articulate and differentiate if a client error can be fixed by a technical fix or a process change
- Should be able to participate in L3 discussions with relevant teams
- Have relevant exposure to WS 2012, AD, SCO, and PowerShell
- SCCM Consultant Specialization High-Level:
- 7+ Years of Experience in SCCM 2012 and Above in Implementation and Administration.
- Experience on SCCM Migration project (at least 2-3 projects)
- Sound technical knowledge on SCCM 2007/2012 Administration
- Sound technical knowledge on Win2008/2012 Server Administration
- Good troubleshooting skills
- Result oriented, takes ownership of the issue till resolution
- Should be able to stretch for extended hours when required
- Good English communication skills (both verbal and written)
- Should be process-oriented and be able to adapt to process changes in the operation
- Should have clarity on priority of issues/problems
- Sensitive to SLAs/metrics
- Ability to effectively coordinate work with less supervision
- Understanding on reporting requirements and able to prepare and send reports on time
- Should be a good team player
- Good in time management and multitasking]
Academic Educational and Certifications:
- Engineering graduate or Diploma/MCA/BCA
- MCSE certification is essential
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