The Operations Support Administrator is responsible for providing administrative, operational, and coordination support to ensure efficient day-to-day business functions. This role assists with process management, reporting, documentation, and cross-functional coordination to support organizational operations.
The ideal candidate is highly organized, detail-oriented, and capable of managing multiple priorities while supporting operational efficiency and continuous improvement initiatives.
Key Responsibilities
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Provide administrative and operational support to business units and leadership teams
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Coordinate daily operational activities, schedules, and workflows
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Maintain and update operational records, documentation, and reports
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Assist in data entry, reporting, and analysis to support decision-making
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Monitor operational processes and identify areas for improvement
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Collaborate with cross-functional teams to ensure seamless operations
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Support project coordination, tracking timelines, and deliverables
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Manage internal communications and assist with meeting coordination
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Ensure compliance with organizational policies and procedures
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Utilize tools such as Microsoft Excel, SAP, or CRM systems for operational tracking
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Assist with vendor coordination and administrative tasks as needed
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Maintain confidentiality of sensitive information
Qualifications
Education
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Bachelor's degree in Business Administration, Operations Management, or a related field preferred
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Equivalent work experience may be considered in lieu of formal education
Experience
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2 to 5 years of experience in administrative support, operations, or coordination roles
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Experience in corporate, logistics, healthcare, or service environments is a plus
Skills and Competencies
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Strong organizational and time management skills
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Excellent attention to detail and accuracy
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Effective written and verbal communication skills
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Proficiency in Microsoft Office Suite, especially Excel
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Ability to manage multiple tasks and meet deadlines
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Strong problem-solving and analytical skills
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Ability to work independently and collaboratively
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Familiarity with operational processes and workflow management
Compensation
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Annual Salary Range: $55,000 to $80,000 USD, depending on experience, industry, and qualification
Benefits
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Comprehensive medical, dental, and vision insurance
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401(k) retirement plan with employer matching
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Paid time off including vacation, sick leave, and holidays
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Flexible work arrangements including remote or hybrid options
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Employee wellness and assistance programs
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Professional development and training opportunities
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Life and disability insurance coverage
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Tuition reimbursement programs
Work Environment
This role may be performed in a remote, hybrid, or office-based setting within the United States. The position involves regular collaboration with internal teams and may require managing multiple priorities in a fast-paced environment.