The Appalachian Mountain Club (AMC) is America's oldest conservation and recreation organization dedicated to protecting and enjoying the outdoors. They are seeking a highly organized Program Coordinator to manage the Outdoor Journey Fund, which aims to increase access to outdoor experiences for underrepresented groups, overseeing logistics and gear library operations.
Responsibilities
- Review incoming OJF applications for completeness and eligibility
- Implement pre-trip communications to prepare groups for their experience
- Administer post-trip surveys and collect feedback, testimonials, and photos from participants and group leaders
- Maintain consistent and responsive communication with all stakeholders
- Assist with the development and deployment of OJF community stewardship plans aimed at maintaining and deepening relationships with program participants
- Support for OJF groups with trip planning, lodging arrangements, meals, transportation, gear, and activity scheduling
- Coordinate logistics with AMC destinations to ensure smooth group experiences
- Provide curriculum, games, activities, scheduling advice and best practices along Ensure thorough tracking of groups and contacts in AMC’s CRM, Salesforce
- Track participant demographics, trip details, and engagement metrics
- Generate regular reports summarizing program impact and trends
- Collaborate with AMC’s Boston-based Gear Coordinator to support gear library operations across AMC’s New York region, including gear lending, inventory management, and maintenance
- Travel regularly to AMC gear library sites throughout the NY region to facilitate gear checkouts, returns, and ensure proper gear storage and upkeep
- Serve as a point of contact for gear borrowers, providing guidance on equipment use, safety, and AMC policies
- Collaborate with regional staff to align gear library logistics with programming needs, ensuring timely access to equipment for outdoor events and activities
- Track gear usage trends and assist in planning gear purchases or replacements based on demand and condition
Skills
- Friendly, outgoing, and adaptable, with genuine enthusiasm for working with people
- Demonstrated commitment to equity, and inclusion, and ability to work effectively with participants from a wide range of backgrounds
- Strong collaboration and communication skills, with the ability to work across departments
- Ability to create emotionally safe, inclusive learning environments and foster positive group culture
- Experience supporting or mentoring others in outdoor settings
- Wilderness First Aid & CPR certification, or ability to obtain certification before starting employment
- Comfort with backcountry travel, including hiking 6–8 miles per day on uneven terrain while carrying up to 40 pounds, in a variety of weather conditions
- Ability to travel to gear libraries across AMC's NY/ NJ locations
- Ability to perform gear-related tasks, including mending equipment and lifting/rotating boxes
- Willingness to work long hours in mentally and physically demanding environments
- Strong knowledge of natural history in the regions where AMC operates
- Bachelor's degree in natural sciences, experiential education, outdoor leadership, or a related field — or equivalent experience
- Prior experience creating youth-focused learning environments and building rapport with young participants
- Experience leading or training staff in outdoor skills or programs
Benefits
- Health Plan: Generous employer contributions through Cigna with optional vision and dental.
- Other Insurance: 100% employer paid life insurance, AD&D insurance, long-term disability.
- Career Progression: The potential to have annual compensation reviews commensurate with performance and effort.
- Retirement: 403(b) with 4% matching employer contributions and a vesting schedule. This benefit increases with tenure.
- Paid Time Off: up to 4 weeks of Paid Time Off and up to 11 paid company holidays at hire. This benefit increases with tenure.
- Other Team Member Perks: 30% discount on AMC Merchandise Free Annual AMC Membership
- 10 Free nights at AMC locations
- Educational Assistance
- Pro deal discounts on equipment & gear and more!
Company Overview
Appalachian Mountain Club promotes the protection, enjoyment, and understanding of the mountains. It was founded in 1876, and is headquartered in Boston, Massachusetts, USA, with a workforce of 201-500 employees. Its website is http://www.outdoors.org/.