The Packaging Support Coordinator supports food packaging product lines by coordinating customer orders, artwork and proof approvals, vendor communications, purchase order setup, pricing updates, quality issue tracking, and vendor documentation/audit support. This role partners closely with Sales, the Food Packaging Team, customers, and suppliers to ensure accurate, compliant, and on-time execution.
This is a remote role.
Responsibilities:
Customer & order coordination (meat bags, chub bags, casings, fibrous casings):
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- Partner with existing and new customers to process orders for custom poly food chub bags.
- Coordinate with internal departments to create purchase orders (POs) and ensure orders are processed accurately.
- Work directly with vendors on new orders, updates, and order execution.
- Maintain and update product costs in internal systems.
Artwork, prepress & approvals:
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- Create and update artwork for new and existing customers; apply working knowledge of prepress/graphics and art approval processes.
- Coordinate artwork, die lines, and proofs between sales representative, customer, and vendor to secure timely approvals.
Quality support:
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- Track quality-related concerns and partner with appropriate team members to communicate and resolve issues.
- Maintain the quality tracker to ensure current status, documentation, and follow-up.
Vendor documentation & audit support:
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- Maintain up-to-date vendor documentation including specification sheets, PFAS, logs, and other required records.
- Support sales representatives and customers with annual audits by completing required paperwork and documentation.
Cross-functional support & training:
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- Collaborate with the Food Packaging Team on new projects across product lines.
- Coordinate vendor-led training for field representatives and new employees.
Printed packaging growth (printed pouches / printed poly bags):
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- Support customers ordering printed pouches and printed poly bags.
- Contribute to efforts to expand the printed packaging product line.
Requirements:
- High school diploma or equivalent required. Associate’s degree or above preferred.
- Minimum 3 years’ customer service experience
- Ability and willingness to build strong relationships with vendors, sales representatives, and customers.
- Proficiency in Microsoft Excel, Word, and Teams.
- Proficiency using a MAC.
- Proficiency in Power BI.
- Strong written and verbal communication skills.
- Detail-oriented, self-motivated, and able to perform in a fast-paced environment.
- Team-oriented; willing to step in and help when needed.
Preferred Qualifications
- Working knowledge of artwork/graphics tools such as Adobe Illustrator, Foxit, or Quark (or similar) for packaging artwork coordination.
- Familiarity with prepress workflows, proofing, and art approval processes.
Core Competencies
- Customer service and stakeholder management
- Vendor coordination and follow-through
- Organization, documentation, and attention to detail
- Problem-solving and quality mindset
- Ability to manage multiple priorities and deadlines
Salary range: $31.25 -$36.06 per hour based on experience, education and geographic location.
The perks of being a Bunzl team member don’t stop at being part of a great team or being valued as our #1 asset. We offer a full range of benefits to help our employees take care of themselves and their families today, tomorrow and for the future.
- Medical, dental, vision, and life insurance available to employees and eligible dependents starting the first day of the month after 30 days of employment (unless otherwise specified by a collective bargaining agreement).
- 401(k) retirement plan with a generous company match of $0.75 per $1.00 contributed, up to 6% of eligible pay, available after 30 days.
- Paid time off, including (Pro-rated based on hire date):
- 10 vacation days and 2 personal days annually (prorated in the first year based on hire date).
- 40 hours sick for exempt | 56 hours sick for non-exempt per year, in accordance with Washington State law.
- 6 paid national holidays and 2 floating holidays
- Please refer to the Benefits & Perks section on our career webpage for more details
Bunzl accepts ongoing applications for 10 days.
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Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non‑Food Retail, and Safety industries. We have grown both organically and through acquisitions to exceed $10 billion in sales. Headquartered in St. Louis, Missouri, Bunzl North America operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada, and parts of the Caribbean and Mexico. With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work®. At Bunzl, you’ll find Unlimited Potential… your career, our future.
Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match.
Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.