About the Team/Role
WEX is looking for a dynamic and results-oriented Partner Success Manager to help grow and scale our partner ecosystem. In this role, you’ll work closely with strategic partners to drive mutual success expanding adoption, increasing revenue, and delivering meaningful value to customers. This is a highly visible, high-impact role where you’ll blend relationship management, strategy, and hands-on execution. You’ll partner with teams across Sales, Customer Experience, Product, and Marketing to bring go-to-market strategies to life and ensure our partners are set up to succeed.
At WEX, we’re building a partner ecosystem that fuels innovation and growth. As a Partner Success Manager, you’ll play a key role in shaping that future working with cutting-edge solutions, collaborating with talented teams, and making a direct impact on our success.
If you enjoy building strong relationships, working cross-functionally, and seeing your efforts directly translate into business growth, this role is for you.
How you'll make an impact
Drive Partner Growth
Own and grow a portfolio of strategic partners, with accountability for partner-driven pipeline and revenue
Identify opportunities to expand partner engagement, increase adoption, and drive new business
Support and influence deals by working closely with partner teams and internal stakeholders
Build Strong Relationships
Serve as the primary point of contact and trusted advisor for your partners
Develop relationships at both the executive and field level
Lead regular business reviews to align on goals, performance, and future opportunities
Execute Go-To-Market Strategies
Plan and lead partner kickoff sessions, enablement activities, and in-market events
Equip partner teams with the tools, messaging, and training needed to succeed
Participate in field activities such as live demos, and partner events
Collaborate Across Teams
Work closely with Sales, CX, Product, Marketing, Finance, and Legal to deliver a seamless partner experience
Ensure strong alignment and smooth handoffs across the partner and customer lifecycle
Share partner feedback and insights to help shape product and go-to-market strategies
Support Operational Excellence
Track and manage partner performance against key metrics and goals
Help identify and remove obstacles that may impact partner success
Support contract renewals, pricing discussions, and expansion opportunities
Experience you'll bring
8+ years of experience in partner management, account management, consultative sales, or a related field
Proven ability to drive growth through partnerships or indirect sales channels
Strong relationship-building skills with the ability to influence stakeholders at all levels
Excellent communication, problem-solving, and organizational skills
Comfort working in a fast-paced, cross-functional environment
Solid business and financial acumen
Willingness to travel (~25–30%) for partner and field engagement
Ability to lead contract negotiations and manage commercial agreements
Experience in SaaS, FinTech, Payments, or Field Service Management (FSM), preferred
Background working with dealer networks, contractors, or channel sales models, preferred
Experience with product integrations or platform partnerships, preferred