Job Description:
• Manage all phases of new data exchange development, including documenting, updating, and communicating business requirements, executing file configuration, overseeing testing, and ensuring on-time launch.
• Communicate with clients and vendors for requirements gathering and analysis.
• Coordinate with project team members to understand client-specific benefits structure, file layouts, field mappings, and profiles.
• Create detailed documentation and configuration of files, including secure file transfer setup and testing.
• Coordinate with client and vendor contacts for meetings, specifications layout, and testing.
• Work with the project manager to maintain project tracking documentation and status reports.
• Act as the primary liaison between internal and external parties to document all requirements for data exchange specifications across assigned clients/vendors.
• Utilize industry file formats.
• Employ tools such as JavaScript/XML/XLS, Beyond Compare, SQL, and Access.
• Provide peer assistance on quality assurance, defect tracking, and resolution.
• Participate in status discussions and raise risks as needed.
• Own the transition process from onboarding to ongoing, steady-state operations, including documentation, detailed discussions, and issue resolution.
Requirements:
• 4+ years as an administrative outsourcing analyst or equivalent; programming/coding experience in SaaS is a plus.
• Experience with various payroll platforms is ideal
• Understanding of payroll file formats.
• Proficiency in XML/XSL as well as strong Excel skills.
• Excellent organizational skills and ability to coordinate with internal business partners.
• Ability to work independently with minimal guidance while managing multiple client assignments with overlapping timelines.
• Strong critical thinking and problem-solving skills; detail-oriented with high accuracy and follow-through.
• Aptitude for working with large data sets and recognizing patterns.
• Ability to facilitate meetings with clients and vendors, capturing documentation and identifying action items.
• Participation in cross-functional projects.
• BS preferred, ideally in Business, Computer Science, or a related field but not required.
Benefits:
• Eligible to participate in the annual bonus incentive plan
• Comprehensive benefits package for full-time or part-time benefit eligible employees